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Tesla will make an update to its mobile app to help streamline service requests, Chief Executive Elon Musk tweeted.
As soon as next week, owners will be able to schedule service in two minutes “with a few taps.”
Tesla phone app release next week will enable service scheduling in 2 mins with a few taps. No more need to call!
— Elon Musk (@elonmusk) December 20, 2018
Musk initially teased improvements to the app last month. In replying to an owner praising the company for its prompt help fixing a flat tire, Musk said Tesla would add functionality the app enabling owners to request service for “top issues.”
Tesla’s efforts to help expedite service issues makes sense given demand growing alongside the Tesla fleet. More Teslas on the road means more service calls.
Tesla has said that more than 80 percent of the issues on Tesla’s vehicles can be repaired by a mobile technician without the need to transport the car to a service center.