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Tesla Chief Executive Elon Musk sparked some confusion Wednesday when he tweeted information about Tesla’s return policy that conflicted with the policy stated online.
Hours later, Tesla updated the policy stated online to match the boss’s interpretation.
No, it is one week either way.
— Elon Musk (@elonmusk) March 27, 2019
Under the previous policy, the buyer would not be eligible for a refund if they had test-driven a car. Musk’s tweet said a buyer would be eligible to return the car within seven days or 1,000 miles regardless of whether or not they had taken a test drive.
Tesla’s return policy was originally announced on February 28th alongside the company’s plan to shutter stores in favor of an online-only sales model. Prior to the change, the company’s return period was a single day for people who had taken a test drive, or three days for those who did not take a test drive.
Check out the full updated return policy below.
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