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Jon McNeill, Tesla’s President of Global Sales and Services, has responded on the TMC forum to concerns and complaints over service delays in certified third-party repair shops. Notably, McNeill said Tesla will add 300 approved body shops in the next few weeks, and will “eliminate” underperforming body shops. McNeill posted on a discussion about a blog post…
Tesla has rolled out Live Chat for it’s MyTesla webpage, aiming to to help owners solve problems more efficiently. The page now includes a red chat bar located in the lower right corner of the screen that enables a live chat with a Tesla representative.
In a recent update, Tesla introduced “Live Status” updates that will let owners see how full a Supercharger station is before arriving. First reported on the TMC forum, the in-car map of Supercharger stations now shows a bar that grows as more and more spots are filled.
Tesla has launched a completely redesigned mobile application that aims to streamline access to information and frequently used controls. The new design did not add additional features, just cosmetic and interface changes. The redesigned app is now available for both iOS and Android.
Tesla CEO Elon Musk said the Model 3 won’t be equipped with the larger 100 kWh battery pack. In response to a question on Twitter, Musk said the Model 3’s wheelbase is too small to accept the larger battery. @elonmusk @Veidit did you just drop a hint that 3 will have 100kWh??? — Nik Jovanovic…
Branding for the Tesla Model 3 will be numeric, not the three horizontal lines originally presented when the vehicle was announced. Tesla CEO Elon Musk confirmed the decision on Twitter. Confirmation comes a month after Tesla removed the mark from its website in favor of a “Model 3” logo. The official name for the vehicle…