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Recent content by bob_p

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    How to enable stormwatch only during off peak?

    We get completely free power between 9PM and 9AM each day - and pay higher (than fixed price) rates between 9AM to 9PM. If Stormwatch is triggered during the daytime, then we're paying for all of the electricity charging the 4 PowerWalls (assuming they were each at 35% charge to get started -...
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    Power went out for 11 seconds

    We periodically see very brief outages reported by the gateway - usually 5 minutes. When this happens - I can see that our neighbors still have power. What's likely happening is that the Gateway detects something on the grid connection indicating the grid might be going down - so it...
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    Why does my GW keep asking me to connect to my wi-fi?

    With the impending shutdown of the 3G networks, Tesla is forcing everyone to turn on the WiFi on their gateways. Though when they implemented this in the apps, they didn't take into account systems that already had WiFi enabled. Our gateway is hardwired to our network (which actually creates a...
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    What is a "normal" drop off for solar production in the Winter?

    We have 15.4KW of solar panels and 4 PowerWalls. Our peak solar power months were June (1711KWh), July (1988 KWh) and August (1854 KWh) last year. Our lowest months were February (876), November (986) and December (673). Evidently we had a lot of sunny days in January, since we had 1027.
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    PowerWalls offline

    Well... This morning when I checked the Tesla app - we can now change the PowerWall settings - and have updated settings to support our Free Nights plan. The app just started working - didn't receive any notification from Tesla. Hopefully we won't see this sort of problem again - and lose...
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    PowerWalls offline

    Well... We're getting close to 3 months since our PowerWalls went offline. While we were able to get the PowerWalls operating again last week after the Gateway motherboard swap - 7 days later, we still can't change any settings (other than reserve percentage). Called Tesla energy support...
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    PowerWalls offline

    After the new motherboard was installed, the new Gateway showed up in our app pretty quickly - as well as the old Gateway. I called Tesla energy support - and they were able to remove the old Gateway from our account. It's been 5 days since the new motherboard was activated - and we still...
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    Powerwall in Texas Storm

    When we purchased our custom home, we committed to the purchase while it was still in frame, with no interior walls. Our builder gave us the option to get sprayed foam insulation in the exterior walls and the underside of the roof - something we hadn't considered - and we are so glad that we...
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    PowerWalls offline

    Update on our situation. I turned off all 4 of our PowerWalls after they had been sitting for an extended period with the status lights off. When the app last reported their status, the PowerWalls were at 35% charge. And because the electronics won't go online due to the Gateway motherboard's...
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    Solar panels and clay tile roofs

    We used Hays Energy Services - that's affiliated with Hays Electrical Services. They had an installation crew with experience in tile roof installation. And so far, other than some broken tiles our roofer found when they recently fixed a leak in another area of the roof, we haven't had any...
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    PowerWalls offline

    The reset switch isn't that useful - when there's a problem, it's probably better to cut off the solar, PW and grid power for a few minutes to force the motherboard and related electronics to completely reset - and then boot back up first with grid, and then adding the PW and solar panels...
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    PowerWalls offline

    Offline since mid August. Part should be here in a week or two.
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    PowerWalls offline

    Waiting for Tesla to send us a motherboard. All 4 of our PWs have no status lights and are still offline.
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    PowerWalls offline

    Using the installer web interface, there is a diagnostic for CAN bus. But that diagnostic didn't detect the CAN bus wasn't terminated - and was giving false readings that the PowerWalls weren't enabled. Those diagnostics are useful in almost all cases. Ours was unusual because the CAN bus...
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    PowerWalls offline

    This morning 3 of the 4 PowerWalls were still showing rapidly flashing green status lights. The 4th remained dark. Went through the cold start sequence once, waiting for 1 minute while everything was off before restarting. TEG still didn't come back online - the status lights visible from the...