Recent content by dennis

I took my Plaid in for the HV battery replacement on a Monday and got it back on Thursday. The app had communicated that it would be completed by EOD Wednesday and it was. This was the only service I required. I was told by the SA that they wanted to allow extra time since this was the first...

I love my Model 3 Performance also. But my Plaid is better in so many dimensions. The suspension is much smoother without that resulting in more body roll. The handling is at least as good and possibly better, which is amazing given that the Plaid is a bigger car. It is so much quieter in the...

I never got an error message from the BMS. My symptoms were that the battery capacity was reduced and it would charge past the charge limit I set. My replacement pack is expected to arrive at the SC by Thursday.

I got a call from my service advisor at the Tesla Santa Clara CA service center this morning. After a recent discussion with engineering they are going to replace the battery in my Plaid. The order has been placed and when the pack arrives it can be replaced in a short enough timespan that I can...

It might be an issue related to how the firmware goes about balancing a cell that is out of spec. In that case only those who had that situation would be affected by the bad code. My service invoice specifically said that it was not a hardware problem. I know that the service tech ran battery...

Have any of the three of you taken your cars to the service center? Is Tesla aware that I am not the only one with this issue?

My battery imbalance issue has reoccurred. Yesterday I arrived home with the battery at around 40%. I plugged in and set the charge to complete by 6:30 AM @90%. At 5:12 AM the app reported charging complete and the battery at 89%. When I got in the car at 7:30 AM the SOC showed 100%. Switching...

With 9 years of ownership experience I have a different attitude about Tesla Service. I trust them to fix whatever problems I encounter. Most times it is on the first try, but not always. I also have found the service people that I have been able to speak with to be quite competent. The biggest...

I posted it at 9:14 pm last night - 344 miles. But the issue has reoccurred. I will post details and what I heard back from the SC soon.

To those of you who are kvetching about trim pieces that are 1/4" out of alignment I have a suggestion: Go drive your new Model S/Plaid. Hard. Take your favorite freeway exit faster than you were ever able to do in your previous cars. Wow, there wasn't even any tire squeal. Hopefully that will...

My Plaid is back. Shiny and sporting a new badge. 100% charge limit is showing 344 miles, 4 less than nominal.

I can tell you tomorrow when I get the car back from the detail shop

The car has been at a detail shop getting PPF and ceramic coat since the day I got it back from service. I pick it up tomorrow. You can't change the range display from % to miles remotely, only when in the car. BTW, most people would allow a fellow forum member more than 52 minutes to respond...

I suggest you insist that Tesla take the car into the Service Center. That will allow them to do detailed diagnosis and get engineering involved if the service personnel cannot resolve the problem. That's what happened with my car that exhibited similar symptoms (although not necessarily the...

The tech reported seeing some CAC (Calculated Amp-hour Capacity) imbalance. He somehow determined it was not hardware related. I don't know what technique he used to get the pack to "balance itself out" but that appeared to do the trick. Of course I have no idea why the battery was delivered in...