Recent content by hwangja

Has anyone noticed a data discrepancy between the new version of the app and an older one? I updated the app on only one of my devices, curious to try out the new charts, but the historical data is very different between the two somehow. It's as if there are two different data sources or the...

Just a follow-up here and maybe another PSA. I received a voicemail from someone from the PIPP department at PG&E confirming that I actually wasn't enrolled in the program and that it appeared to be a billing system/reporting error only and that they were working with the IT dept to sort it...

Thanks for all of the replies. My previous May bill was correct and shows the CCA section along with accrued credits. For the June bill where the CCA section is missing, I just noticed that PG&E's section still shows a generation credit and PCIA adjustment, so I believe this means I'm still...

I've been with SVCE CCA with PG&E on NEM 2.0 for the last two years and never noticed any issues with billing as far as I could tell. I just received my PG&E true up bill for June 2023 and now no longer see that I am part of SVCE CCA anymore. On top of that, it says I'm enrolled in some kind...

So earliest Tesla can come out is still next Friday, but after seeing another post about someone with the same sign flip on grid consumption and how they just swapped the Ch1 and Ch2 connectors (much easier and less scary than swapping at the CT side since mine are buried behind a protective...

Similar thing happened to me. If you only got the PTO email from the power company, you may want to call Tesla energy activations and let them know you received PTO. The rep will ask you to send them your confirmation email so they can update their end of things, and you should see your status...

I called SVCE who directed me to the PG&E solar hotline and they basically confirmed your experience. They said it might take a couple of billing cycles for NEM to kick in and for generation credits to start showing, but once it does, they would correct everything back to the PTO date. Thanks...

So I just got my first PG&E/SVCE bill after getting PTO, and I'm super confused. I don't see any mention of any sort of NEM or any generation credits at all. In the online portal, I've been clearly generating excess since PTO and the projected bill estimate was something like -$90. The...

After about a week of no one from Tesla contacting me to schedule, I called them back and got transferred to the "installation" scheduling dept since I'm still technically within 30 days of receiving PTO (apparently, if you are post 30-days PTO, it's a different group handling the requests)...

I'm new to solar and got PTO almost a month ago. I'm in PG&E territory with a CCA, but PG&E handles billing and rate plans and online account management and such. As part of the interconnect agreement and for NEM, I expected to be transitioned to TOU-C plan, but currently I still see that I'm...

Here are some screenshots from the app. My home consumption baseline is min around 0.3kW and my utility meter was showing -2.97kW at the time of the power flow graph (things were relatively stable so the 30min lag doesn't factor in here). You can clearly see the grid value missing a negative...

Thanks for the reply.. yeah, sorry, my posts tend to go a bit long... I have a lot on my mind and am new to all of Tesla solar stuff. It occurred to me that I feel like my Neurio CT install seems like it should be correct in that when I log into the inverter and look at the site meter reading...

I finally was able to get monitoring to show up in the app two weeks after PTO and calling every day, having reps tell me they needed to manually register the inverter and to wait 24hrs only to not have it report, to having reps tell me the inverter wasn't connected and communicating even though...

I don't understand all the posts thinking this information is not valuable due to all the possible variables. I too am curious to compare if my system is performing reasonably and how others are performing, accounting for some of the bigger variables, and with enough data, the small variables...

I just called the billing number and was able to pay by credit card, but they would only accept split payment across a max of two cards. Email receipts say the transactions were processed through PayPal. The only option I received to pay was to log into my account and set up a bank account, I...