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I am going through the exact same issue with my model 3. Safety restraint fault, repaired 4 times, now back in SC for 5th time. started the Tesla buyback request, also initiated NCDS system per the warranty agreement. Mine had 5000 miles when issue first appeared. Hoping I go through the same...
I just posted my experience in a separate thread. starting the ordeal of working with SC mgr and also through NCDS arbitration. your reply makes me worry.
My model 3 which is under 1 year old, with recurrent safety restraint issues, repaired 4 times, the first time just diagnostic, second, third and fourth with parts replaced. Did well for a month after last repair, back to same issues, including complete brake failure last time. I have initiated...
My other issue with working another time is the safety restraint has been the consistent issue every time and I drive predominantly on the freeway at 75 mph speeds. Safety is paramount for me and despite changing 4 modules, the main issue is persistent. And new issues keep popping up.
We usually park in the garage. I do not remember the car getting extremely wet during any recent instances before the notification came on the first time. Certainly never in the past 1 month when parked in my home or work
i found it online and I have emailed the [email protected] which is the first step. There is no other way to contact them and they haven't responded to my email yet.
when you say "expect to keep the car as it is", what do you mean? They are attempting to repair again now. I would be happy if they just buy back the vehicle and they can fix and resell it or use as loaner
Tesla now has an arbitration process that everyone signed up automatically(should have opted out when I bought it but didnt know about it until now, too late). Only if arbitration fails, then go to court apparently.
i genuinely like the car and i will get another Tesla if they buy this back. I know many friends who have good experience with Tesla. Mine is an outlier but safety concerns is the main issue for me. And the issue keeps worsening everytime after what was meant to be thorough diagnostics.
4 visits is all I can read, not repair attempts. Since the dealership is located in MO, it appears I can apply to either one of the state laws. It is currently in service again but this time the car became totally unsafe to drive for 50 miles. the car would go on like cruise control when i did...