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  • I recommend you discuss this with someone from Tesla HQ.

    In your shoes, I'd likely insist they build a new car. And I'd probably fly out to the factory to inspect the car before transport.

    When we hit a similar problem with our Lexus, they ordered us a replacement AND gave us several years of free service. Tesla could do the same, and from that savings you could pay for your factory inspection.
    Thanks. Any recommendations on who/how to contact Tesla HQ? Other than the general 800 #, I do not know who to contact.
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