Recent content by JayyyDeee

Sorry but the single monkey they hired to deal with customer service complaints is a bit too busy to get to your issue...

As much as I love my car the word really needs to get out that Tesla is crooked.

You came to the wrong place if you want anything resembling customer service... I have repeatedly learned that the hardway

I got the same kind of attitude from my Tesla rep. Its the whole you are lucky to be in our presence kind of attitude.

Pretty par for the course when it comes to Tesla service. They never get back to you when the say they do and the screw up every second thing you ask them to do

Not gonna lie that's actually how I felt and how I felt the sales guy at Tesla was acting... Not even an apology and he just said he was going to look into what happened to keep me from being upset but he obviously didn't give a crap

Something new that kind rubbed me the wrong way. When I called in today see how my refund was going since I haven't seen it on my credit card yet. I decided I wanted to voice my complaint and asked to complain about my sales advisor. The sales advisor that received complaint replied "While...

How do you get added to the survey ... I want to throw my issues into the QC hat. I think I have around 7 in 2 years of ownership

My Model S is from 2017 My car came with a cracked B Pillar cover, a speaker that wasn't fully screwed in so it rattled, one of the pressure sensors on the door handles did not register pressure and there was a tear in one of the rear seats. I have also had a my trunks struts leak/fail, my...

Would you blame the fact that the guy never contacted me like he said he would a failure by the mother ship? Or the fact that he didnt even offer an apology? " Hi JayyDee,(I substituted my user name) I have gone ahead and refunded your deposit. " No sorry for the mistake or anything like...

I wanted to see if the guy would ever email me back since its is 4 days late I am going to ask him about refunding my deposit

I have been mistreated by Tesla since day 1 of owning my Model S. I constantly get called a bull and the only thing I have to do is retell my old and ongoing customer service issues. I really love my car but sometimes I want everyone I have talked at Tesla to be fired.

Yes I noticed that too.. why even have a comments section when the comments dont get passed along to the person doing the service

To add a little follow up on my current experience the sales rep said he was going to contact me by end of day Sunday after he figured out what happened to my car and that he would try to find me a new deal. It is now Tuesday morning now and no contact has been made.(this is expected of course...

I actually feel like that is what kind of happened to me. The sales guy that took my down payment and add the order to my account must have put in a custom order as I received a order number but not a vin assigned. I noted it was odd that this happened when I checked later in the day since...