Recent content by jgbaum

Nope

Now that my export cap issue is resolved, I'm going to resume pressing them on this one. I plan to try to work with their designers to incorporate my plans for additional loads/circuits into the backup. My electrician can upgrade the break to the backup panel to 200A and add the loads that I...

Final update: After 120 days since my ticket was filed, and several responses from Tesla that just didn't add up, their crack team of level 2 support was finally able to remove my export cap.

OK so 3 months after I filed the ticket and after many times telling me it was resolved (it wasn’t), I finally got an answer that makes sense. Unfortunately it also makes me furious. Apparently they placed an export limit on my system to comply with requirements from SDG&E. Does that sound...

It turns out they still haven't figured out the issue...latest update is that they think I potentially have settings applied to my account that don't match the product(s) that I have installed. So, I'm still capped for now and waiting on them to figure it out...

OK so they halfway addressed my issue today. They upgraded the breaker and wiring running from the main panel to the gateway to 200A. However, the breaker feeding the subpanel is still 100A. There were 2 reasons they said they couldn't upgrade the breaker to the subpanel. The first reason...

Anyone find a good car wash in SD? I’m getting tired of doing it myself…

Yes, I figure I've lost 400kwh or more that could have been exported. Then again I've only paid them $100 to this point :).

A Tesla electrician came by today and spoke to their internal tech support about this issue. Apparently my account was still stuck in PTO in their system for some reason, so exports were being capped. Supposedly they've requested to pull my house from that list and I should be exporting tons...

Just an update that Tesla finally sent an electrician to our house to scope things out and has agreed to update the wiring & breaker to the subpanel! The fix will be scheduled for some time next week. If, for some reason, it doesn't happen I will post about the experience here. Otherwise, I'm...

Thanks @bryan995. That was the first setting I looked at, but it was already disabled...

I posted this question on Reddit as well and got a few potential clues. The latest theory is it could be related to a misconfiguration of my CTs...I do not really know what CTs are, but I do see a couple of warnings on the 'cts' page when I login to the PW (screenshots below). Could this be a...

I haven't yet gotten a satisfactory response. The response that I did get was completely insane to me. Basically, I was told to have an electrician add all of the new circuits that I want to the existing subpanel (EV charger, electric water heater, electric dryer, etc.), then to follow up with...

Thanks for the feedback @arnolddeleon. My main was upgraded to 200A, but Tesla inexplicably installed a 100A sub panel as part of my ‘whole home backup’. I have another thread on that here that includes the setup details: 'whole home backup' confusion

I have a new 16.25kw and 2PW+ installation. We got PTO last week and started exporting our excess energy to the grid, sometimes at a rate of 10kw. Since Friday, however, I noticed that our production dropped at around 12:30pm when our powerwalls filled up (see plot below). Then I noticed that if...