Recent content by jordanhm

Their title is Owner Advisor, so while they may have a sales function, they should be properly trained how the tax credit works and where Tesla stands on US deliveries. If this was Q2 2018 and Tesla hit 200K US Deliveries in Q1 2018, I could better understand OA wanting to let their prospects...

good opportunity for training of US store employees on this topic.

Lying to customers is not the ethical way to hit your numbers.

I agree this sales guy was trying trying to make a Q2 sale and creating the perception of the tax credit going away to close the deal sooner than later. I've escalated this to a Tesla exec as there are two things going on here: 1) Tesla need to make sure its sales team is doing ethical things...

Thanks for the great info. Seems like Tesla sales folks need some training on this information, so they can stop misinforming potential customers. Now I just need to figure out who to talk with to make sure my delivery of my Model S is August and not late June/July.

I wasn't asking him about the tax law, I have my account for that. Could be a misunderstanding and that is a training issue that needs to be addressed. Point is they shouldn't be spreading false information about Tesla hitting 200k delivered in the US when it is not true yet just to push folks...

I stand corrected. Yes, Tesla store.

The point is that I would have ordered the car in July and not in May and the root of the issue was Tesla providing mis-information about Tesla hitting 200k cars and the federal incentive would run out.

That is exactly the kind of stuff I'm talking about.

Is Your Tesla Dealership Spreading Fear, Uncertainty, and Doubt Around The $7500 Tax Credit? A few weeks ago, I went into the Tesla Dealership in Scottsdale, Arizona and spoke with a Customer Experience Specialist who was very knowledgeable. I mentioned that I'm looking at a Model S and my...