Recent content by jprac80

Took Delivery of my 3 9/14 and noted the paint issues on my delivery acceptance form. Immediately scheduled mobile for all of the issues (paint being one of the items). Mobile service came out for an initial assessment of the car and made some notes. October 5 mobile service fixed some trivial...

Internally at Tesla they use Skype and this is the primary method they use at the service center now. If you call the fully staffed HQ support number. You will get someone who will push you towards your delivery adviser and usually look them up to see if they are on skype. they can also check...

VIN 34296 finally delivered! FYI The Dallas Cedar Springs Service Center is a mad house from a sheer volume perspective. There were so many irate customers coming through during the 4 hours I spent there. I had a 2:30pm appointment and didn't leave until 6:30pm. They informed me that my car...

Finally after a few months since production ramp up some acknowledgement from the bossman.

@mike123abc Yeah that's the number I call. They always answer and the automated greeting will actually tell you your expected wait time. I try to call earlier in the day before 11am and normally get through pretty quick 5-10 minutes. Afternoon I noticed the wait gets a bit longer.

I would just expect delays. Texas is still rail jail central. The service center(Cedar Springs at least) has given up answering their phones and now their voice mailboxes are full. Your delivery advisor is also probably on non-stop back to back calls. I would like to say that those that have...

Ladies and Gentlemen, I have a delivery date! 2:30pm CST tomorrow! *Still tentative* but it is no longer a placeholder date and an actual date where my car is actually physically sitting in the service center since Tuesday waiting for inspection and detailing. Days since ordering: 78 Days...

You're funny. I still haven't received my car. This forum and probably this exact post will see its next wave of Texas Rail Jail victims if they continue to tell people a specific date and continue to fail at meeting their own expectations.

Can you post a pic of the sticker with the born date on it? 164XX looks like March 2018.

This twitter is pretty handy for getting close the date. I was told by Reid @ the Dallas Cedar Springs service center that June 18 was my car's born date but that appears to be impossible given the timeline in this twitter which looks to be early May 2018. Model 3 VINs (@Model3VINs) | Twitter...

Mine is 34296 and I still haven't taken delivery of it. I don't even have a delivery date ("late September") The build date that I was told is June 18, 2018. I'm going to guess VIN 27K is probably April or May 2018. I am a bit more leary with the older VIN and the amount of handling(loading and...

There is some autmated process that does this at certain steps in the process. It will come and go until your delivered. No worries.

I guess they found my car and brought it into the service center this morning. My delivery advisor also took it upon himself to request home delivery for me. I guess instead of a 3 hours wait (driving from okc to dallas) when they say it is ready I get to wait another 7-10 days for a truck to...

Are you getting your $1000 deposit and your $2500 order deposit refunded as well? If so how did you swing that? I thought it was non refundable.

I have been where you are and still don’t have any idea what is going on with my car. I’ve emailed everyone I could, filed complaints, called everyone multiple times to tell them how much they suck. I am so butt hurt about it, and I wish I wouldn’t stress about it as much as I do. Tesla...