Recent content by jsurpless

Tesla just doesn't respond to emails, period... it continues to stun me each and every day as to how they treat their customers... if I ignored emails for weeks/months on end like they do, I would not have a job... plain and simple...

Seriously? Curious as to how you were able to determine this?

Hi there I tried filing a complaint with the AG's office back in August (online form) but haven't heard anything back yet. I'll have to try calling them

I wanted to share my experience with Tesla and Connected Solutions (installed in June 2022). Everything started off OK with my system being registered and participating right away, as far as I could tell. After a couple of events, there were suddenly no more events which I thought was very odd...

I still haven't gotten my 2022 check for ConnectedSolutions, despite trying to resolve this with Tesla time and again throughout 2023... I keep getting told that they're working on it... they're just the worst...

Unfortunately, SMART program is essentially worthless now, at least in my personal experience... my rate is something like $0.03/kWh and from what I am told, this is actually a relatively high rate.

I'm with National Grid in Bellingham and still haven't received my check from *last* year (Tesla is clueless as to why)... in addition, I haven't seen this new UI so I am questioning if I'm even enrolled still this year...

I am also *still* waiting for Tesla to send me the check... they're absolutely ridiculous

My 2020 M3 takes 2-3 seconds to load a new song (oddly, scrubbing around in a song is smooth) and songs will just skip (fail to play) now and then. Two or three songs in a row when this happens, no rhyme or reason that I can see...

Still no check for me :-(

Still nothing for me, last communication was 12/22 confirming my address and that utility was working on it.

Yes, although the same thing happens to me while on WiFi so it's not related to the connection method...

Do you have the same car and approximate purchase date? Just trying to get a sense if that might be a reason (unlikely)

I'm curious if others have been experiencing the same issues that I am seeing on my 2020 Model 3. I first tested it on my home WiFi network and noticed that songs have a 1-2 delay (see attached video) when starting. Not a dealbreaker but disappointing for certain. This also happens on Premium...

Just to clarify what I mean by "delay", check out this video... you can hear the song playing and then when I "rewind" the song, there's the spinning arrow as it seems to be loading before it plays again