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That is something I have experienced both on my previous Leaf 2013, on the 2017 Ioniq and on my Model 3. So being unable to regen on a battery that is very close to completely empty seems like the standard way of doing it - don't know why though..
Yeah, the Leaf also.
- No problem at all touching the thumb button on the door while you anyway have to grab the door handle while closing or opening the door.