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Recent content by Lewberry6

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    Charging fees during service UK

    So I gave them a call. Apparently it is standard for the car to be returned fully charged however this should be complimentary. To be honest neither the two people I spoke to apologised or seemed at all that concerned that I had been billed potentially £70. However service said I had to...
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    Charging fees during service UK

    Yup. Service was free due to be all warranty issue. Nothing on there. Just the invoice direct to my account and the bill to my card.
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    Charging fees during service UK

    That is the kind of service I would expect.
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    Charging fees during service UK

    So thinking about this a little further. I never signed or agreed to any forms for the service so have not agreed to pay for any charging, simply I’ve agreed with them for the work to be carried out that I reported and nothing more. If there was additional terms and conditions regarding charge...
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    Charging fees during service UK

    I understand that it is not totally unreasonable if it needs charging to charge a small fee. It certainly wouldn’t hurt to return it charged but I wouldn’t expect it as you wouldn’t with any other vehicle service. Just think it’s a little off to plug it in, have it charge your account and then...
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    Charging fees during service UK

    Yes it has. Was going to give them a ring and find out the details. Even if they don’t refund anything I think they should at least be made aware that customers have an issue with this and they certainly should be unplugging them once charged. They were also perfectly responsive to text...
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    Charging fees during service UK

    Lol. I mean the service experience for me was great a(contrary to some people’s experience). Just can’t believe that if it went in again and this happened they would expect me to pay £70? Not too fussed about £7 for the charge. Don’t think they should charge you for it but at least you can use...
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    Charging fees during service UK

    Just had my car in for some delivery defect fixes. At the end of the service appointment the app notified me the car was ready for pickup and then that it had been plugged into a supercharger at the Drayton service centre. I then had notification it was charged and there could be idle fees. I...
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    2019/20 Orders and Deliveries [closed]

    If anyone finds this useful it turns out Tesla’s non refundable inventory reservation appears to indeed be refundable. Tried to switch my lease order to an inventory vehicle in March, turns out my leasing company wouldn’t make the switch during the lockdown. Month later it appeared I had been...
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    2020 Shipping Movements

    Glad you all like the photos. Was indeed cool to potentially see my/ our cars! I’m in Southampton quite a bit still. If there are Tesla’s in an I’ve got some free minutes I’ll obviously try and get some shots of other boats when they are in if you guys wish!
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    2020 Shipping Movements

    lol. I first got one years ago before they hit the news. Used to live over in Ocean Village the other side of Southampton. Having the sea as the only “safe” place to fly over I’ve gotten used to it lol. But yes it’s a tricky one here. You are allowed to overfly vehicles by 50m. Yet not meant to...
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    2020 Shipping Movements

    So I managed to get over to the docks, was a break in the weather. Camera would have been useless as I couldn’t see them from the side of the train tracks where I was so good job I brought the drone. I present Silver Ray, in Southampton, offloading Model 3s!!! First photos you can see a...
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    2020 Shipping Movements

    No Model 3’s leaving Southampton yet. None coming down the M3 this morning anyway. Weather is pretty wet at the moment but will try and get some photos at the docks if it drys up in the next hour or so!
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    2020 Shipping Movements

    I’ll see what I can do. Wasn’t planing to go to the dock side of Southampton but my car is probably there now and it’s very tempting to make a quick detour... ha
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    2020 Shipping Movements

    I’ll be driving down the M3 first thing tomorrow morning into Southampton. I’ll let you guys know how many trucks of Tesla’s I see coming out in the morning, hopefully lots! If they start moving them out of the docks that soon that is..

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