Recent content by LRCasey

I talked to support today and they said I wasn't setup properly. On the backend (their system) I was listed as "PV only" which means solar only for export. They don't know why this wasn't properly set when I was enrolled in VPP. However, it did take 2 months for support to escalate from level...

Gateway firmware 23.12.11

Yes. Below are screenshots.

I was hoping that was the reason I was only exporting at a rate = solar production. I'm down to only 0.1kW during the current VPP event even though I have plenty of capacity remaining on my 3 powerwalls. Any other ideas?

Is this option below required to be able to discharge from your powerwalls to the grid during a VPP event? I don't have this option in my app and I'm only exporting at a rate equal to my solar production during VPP events. My reserve is set to 0 and I have tried both Self-Powered and Tim-Based...

I received my PTO from PGE on February 14th and I have yet to receive my first NEM bill from PGE. My PGE online account makes no mention of solar or NEM. I have called PGE monthly for the last 4+ months and they say my account notes I am on solar and everything looks good. It's just a delay...

I experienced the same issue. My solar production went to zero on June 19th. I opened a ticket and called support but over the course of weeks they couldn't resolve the issue. We restarted my entire system multiple times, tried to push a new firmware, etc. Then they opened a ticket with the...

Interesting since this parking lot isn't that large. A bit over 10% of the parking lot would be Tesla Chargers. Great to have another supercharger in the area though that is 250.

I'm located in San Jose and was wondering if people wouldn't mind sharing their timelines? I signed all my paperwork on July 5 but my permit hasn't been filed yet. Tesla said a site visit will be scheduled and then the permit filed. How long from when you signed the paperwork until you were...

I just received as well. Definitely underwhelming for such a large version jump. Model 3 stealth performance 2018

At my work we had about 40 Chargepoint chargers which wasn't nearly enough for all of the EV's at work. We'd have to move our cars after 4 hours of charging or begin to incur fees. The additional problem was that there was limited open parking spots (pre-covid clearly). To get around this...

Took my first drive of 22 miles and drove as calmly as possible...scored a 79. Took a hit for Aggressive turning - 2 circular highway on ramps and 2 off ramps. Dinged me for following too closely although always further back than most bay area drivers. Going to go back out late at night when...

Details on the safety score calc are here: Safety Score Beta

Final update below. Thank you for everyone's help.

Update: The service center didn't actually write back regarding my request but they changed my mobile appointment to an in shop appointment (and the date is now Sept 16th). Below is the screen shot from the internal Tesla systems that they provided me when we had the original back and forth...