Recent content by Michael_R

tesla solar city. The battery was finally replaced on May 31st, and is now working like it is supposed to. Which is great, but I have seen no reason to not be wary of the bad Customer service. I really wanted to support tesla. I do believe solar is the way. The installers were great, i just...

just adding my two cents, much of the posts represent my experience. Excellent field crew. Terrible customer service. Have a bad powerwall now waiting for a replacement. Thanks to this forum i have answers. Tesla Customer Service(ha) told me nothing. I will say NV Energy in Nevada was much more...

I have somewhat of the same issues we signed contract last year. Had System installed Febr 21st. Turned on March 28th. Defective Powerwall only uses 4 to 5 kwh hours. Tesla won't give response on when it will be replaced. Reading this thread it seems may have to wait quite awhile to get it...

We did use Tesla as Installer.

We just had our system turned on Wed. March 28th 2018 We started the process last Sept. and in Oct NV energy paused the battery installs until Jan. We had it installed on Febr 21st, and Inspected by City March 7th and 2 week turn around for NV Energy. We were the second Powerwall installed, but...

Not Sure who you were speaking with, But we just had our system installed Feb 21 2018, with a 5 kwh Solar array and 1 powerwall2. Another was installed the week before. We were the first one to pass the city inspection and was able to turn on Wed March 28th. So they have a least one installer...