Recent content by P85Dave

From what I can see, the used cars they sell are neither "affordable, more available or accessible much faster." The primary goal of this policy seems to be to pass the cost of vehicles damaged/trashed by the loaner program to people buying used cars. They are selling 3-4 year old cars for...

They should hire whoever manages the CPO Program, for Mercedes, Audi, or Porsche because all 3 of them run an outstanding CPO program that makes them a bunch of money while delivering cars in immaculate condition that make their customers happy.

I hope CarMax starts offering used Tesla vehicles with a warranty. This would be a great thing for Tesla customers as they need a viable option to purchase a car if Tesla can't be bothered to refurbish cars they sell.

Totally agree. For all the flack dealers get for very legitimate reasons, selling CPO cars is something that they do extremely well by delivering like new cars that are a few years old resulting in a great customer experience without some of the unpleasantness associated with buying a used car.

If your delivery happened tomorrow it would be: "Oh so you noticed all the marks on the hood now did you? That will be $$$$. Those marks on the hood are not free. How do you want to pay for it if you prefer to not have the marks on the hood?" :p

Except do you see any aspect of this that they are doing similar to how high end car dealers do things? :p I bet someone is going to hurriedly take a bunch of random cellphone photos and email it as that's what they did to a previous CPO car we were interested in. We once bought a CPO...

I just can't understand how they can charge $98,200 for a 4 year old car and not refurbish it.

I just think this is a poorly thought of decision that they will have to revisit sooner or later. Tesla is the only company I own stock in and I don;t think they have any major issues. They will eventually get the Model 3 ramp up on track and obliterate their competition. In the meantime they...

Or at least complimentary refurbishing for a used Tesla :p

I honestly don't see how this is going to work for Tesla or their customers either other than have a bunch of customers who are going to have their Tesla purchase experience ruined and Tesla employees who can barely keep up with the workload as it is having to now track down cars and email...

I think this is going to be really tough for a bunch of cars that are loaners as the car might be driven by a Tesla customer making it very difficult to examine the car. I think people were okay with not being able to see the car knowing Tesla would refurbish it appropriately but with that not...

For the photos to be of any use, they really need to be of very high resolution though. I hope they realize what a huge can of worms they are opening with this new policy as customers start balking at the state of cars that are not refurbished. In the long term, they need to figure out a...

Yeah it is total bait and switch if you sell a used car showing stock photos and then try to bill the customer for refurbishing the car to meet the industry standard for a what premium used car should be like. Collecting a deposit without disclosing the actual condition of the car is just as...

I just think it is ridiculous that a Tesla customer would have to depend on a consumer protection law to save them due to a bad policy change from Tesla. This is a law that a consumer dealing with a car dealer would never even have to invoke in such a situation because when you buy a CPO car...