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Recent content by robertmanning

  1. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    Sorry for being MIA. I know I started this whole thing. I literally left for a work trip for a month (driving) and just got back. It was a civil rights trip and was very eye-opening. If you find the current racial climate in the U.S. problematic, please write/call your political...
  2. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    Sorry for being MIA. I know I started this whole thing. I literally left for a work trip for a month (driving) and just got back. It was a civil rights trip and was very eye-opening. If you find the current racial climate in the U.S. problematic, please write/call your political...
  3. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    I will use this app from now on. Thank you. But as I said in other posts, this wouldn't have helped my warranty concern. You have to show that the previous battery had more capacity than the replacement.
  4. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    The battery in my car failed and it had to be replaced. Info is at the beginning of this thread.
  5. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    Yes, thank you. Range can never be an argument because it is so variable. Reduced range could be a symptom of a problem, but then we have to find if there is a problem. You have to stick with math on a battery warranty debate. Many people talked about buying a link adapter and cable, but...
  6. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    Tesla called today. They have decided to replace the replacement battery.
  7. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    We just did a road trip from NY to Florida so we have a very recent experience with range and our old battery. We were getting approximately 190 miles with between 310 and 320 wh/mile. The replacement battery is giving us 172-174 miles with approximately 270 wh/mile. I literally have the...
  8. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    Keeping everyone updated. I had to file a warranty dispute with Tesla as they were taking in circles and then simply stopped responding. Once I filed the dispute, my phone started ringing again, but please read on. Tesla was in touch with me all last week saying they were going to remotely...
  9. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    If we submit complaints, the EPA will test Tesla's cars. After some research, we can't even confirm that the EPA tested Tesla's cars themselves. Tesla test their cars in-house and then submits those numbers to the EPA for confirmation. All car manufacturers do this in-house testing according...
  10. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    Thank you. I've always thought that there is a problem with the software limit which is affecting the range of the new battery. Again, how do I prove that is the question. I've actually provided them with my actual achieved range. It is equivalent with a mile or two of the calculated range...
  11. robertmanning

    Dispute Resolution - Ncds / Screen Defects / Anyone Ever Try This?

    It was just suggested, by someone associated with Tesla, that I pursue the warranty dispute process regarding a battery replacement dispute Battery Replaced Under Warranty - 30+ miles below rated range rather than pursue arbitration through AAA (arbitration) since the warranty dispute process...
  12. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    So I spoke to the Tesla Service Center Manager at the Orland/Eatonville Service Center. When I questioned him about the current battery warranty he said that he didn't know about it. When I asked what number the current warranty was based, he said that Tesla didn't have a number. I recorded...
  13. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    I'm seeing that with everyone, the numbers aren't adding up. I'm trying to get the word out and answers just like everyone else and this is a lot of data to mull through. I will say that when my car says 173 miles at 100% and I drive 40 miles, the car says 133 miles give or take a mile. The...
  14. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    You just reminded me that I have the STATS app. I've had it since I bought the car!
  15. robertmanning

    Battery Replaced Under Warranty - 30+ miles below rated range

    Thank you for that information. That is very helpful.