Recent content by Roland787

I had a v2 wall connector replaced under warranty recently, due to a crack in the charge handle. I called the main Tesla # 1-877-798-3752 to speak with support. Their phone menu options direct you to Tesla Energy and the person I spoke with there connected me to wall connector support, who...

Update. My service appointment was canceled without communication from Tesla. I noticed it was missing from the app on Nov. 1, however my system started properly exporting power to the grid. I'm guessing that Tesla was able to remotely correct the grid exporting problem, which is rather nice...

A week later and the problem remains. My utility meter confirms that they system is not actually exporting any power to the grid. The extra power flow the app shows going to Home is actually going into the PowerWalls. It charges the PowerWalls up to 100% without StormWatch being triggered and...

Given that others are running 21.35.0 without having this issue that would seem to indicate that it is not a problem with 21.35.0. The Tesla support guy said the application support group would connect to the system and update the firmware on the microcontroller for the metering device. Is it...

In central Virginia inspection was 2 weeks after installation and PTO from Dominion Energy took another 4 weeks.

According to the app and also from connecting to the TEG2's web interface, it is currently running firmware 21.35.0 . I'll let you know what version they change the firmware to. Thanks

Tesla support is going to have their software team push out a firmware update for the metering device in the TEG2 sometime in the next 3 days, which they say should correct the issue. Thanks

I just received PTO Friday. When the system is exporting power to the grid, the app shows nothing flowing to the grid and shows an increased amount of power flowing to Home instead. I can confirm that the house is not using the added power because the Sense monitor on my electrical panel shows...

In my case the insulation that the mouse had chewed up had gotten sucked into the blower wheel which is mounted in the very center of the dash. I was able to use an inspection camera with a small hook on it to snag the debris and pull it out which solved my noisy HVAC problem. I was able to...

While I'm not in NC, I'm in the southern part of VA, Tesla just installed my 16 kw solar, 3 PowerWalls, and Tesla gateway just over a month ago. I'm not sure how long Tesla Energy has been doing installations in southern VA, but I think they are pairing experienced installers with their newer...

jjradorin, Thanks for your reply. I was able to get my project advisor on the phone and he was able to push through an update to the solar loan agreement and final layout for my approval. So my installation should be proceeding on schedule.

Wednesday evening, I spoke with the electrician who will be leading my installation scheduled for Aug 3rd-4th, and he submitted documents requiring my approval shortly afterward. I immediately received the expected text from Tesla asking me to review and approve the design within 5 days to...

The HVAC blower on my Model 3 started getting very loud at higher fan speeds yesterday. So as I went to check the cabin air filter, which I replaced just 3 weeks ago, I found that the access panel under the glove box had half the white insulation chewed up into a fluffy ball. I'm guessing that...