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Recent content by spidaman

  1. S

    Requesting a new "project advisor"?

    Since I've had a good number of questions from friends and neighbors about my installation, I collected the timeline, including the project advisor adventures, here Getting Tesla’s Solar Glass Roof and Powerwalls installed — the long and winding road
  2. S

    PG&E PTO Tesla fumbling the ball multiple times

    I got PTO on Monday, so total elapsed time between county inspector sign off and PG&E's approval was about 12 days. I think I'll pay Tesla now :)
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    PG&E PTO Tesla fumbling the ball multiple times

    Thanks @jedmo! My first inspection also failed because the design in the permit had a Delta inverter while a Tesla inverter was installed instead, so Tesla sent an amended design but it was too late for that first inspection appointment. However, my second inspection did pass, that was on 4/14...
  4. S

    PG&E PTO Tesla fumbling the ball multiple times

    @jedmo What was your elapsed time between permit inspection sign off and PTO?
  5. S

    Requesting a new "project advisor"?

    Thanks @trautmane2, here we are 48 hours after the inspector signed off on my system and the bill arrived :) I'll follow his advice to reach the billing dept to split my payment across two airline milage cards but I'd like to know that we're closer to PTO before ponying up.
  6. S

    Requesting a new "project advisor"?

    Thanks, this is good to know. I was expecting them to ask for money at the start, the agreement says to pay half at the onset and half after everything passes. So far, I've not paid anything beyond my initial deposit. Another thread there's mention of the permission to operate (PTO) from PG&E...
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    PG&E PTO Tesla fumbling the ball multiple times

    My roof+poweralls project is about to complete, this thread interests and frightens me :/ Is there a particular department contact I should have at PG&E to get to the finish line? Any recommendations on how to navigate Tesla + PG&E bureaucracies to get off the grid ASAP would be appreciated.
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    Requesting a new "project advisor"?

    New update: the Tesla crew has been here all week putting up my roof and the powerwalls. The field manager and crew lead have been great, very proactive and communicative. My project advisor is still difficult to reach, like I had questions about making the payments and the dude is...
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    Requesting a new "project advisor"?

    Just a quick update: Yes, it's apparent that they are understaffed. As @jjrandorin found, escalating my concerns helped; my project advisor has be en more responsive since then. I've ended up removing a portion of the structure over my back deck, I built a bunch of cribbing to support it and now...
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    Requesting a new "project advisor"?

    Thanks for the responses, I contacted support and asked to have the project advisor supervisor call me back. If I don't hear back in the next day or so, I'll try again and will have to gut check with myself if Tesla's energy division is really worth this stress of constantly being surprised and...
  11. S

    Requesting a new "project advisor"?

    Unlike the pleasure I had getting my Model 3, getting my Tesla Solar Roof project underway has been very stressful. Lots of delays and moving goalposts. My original project advisor was promoted and I've been handed off three times in the six months since then. My second one was actually from...