Recent content by Steve Kempf

Yes, I was on autopilot for most of the drive that didn't register yesterday. However, I did a drive this morning, again mostly on autopilot and it did register. So, at least I'm getting a safety score now.

Update - It's been about 7 months. No further problems with the axles, so I guess replacing the front drive unit took care of the problem. I'd still like to know how the "damaged" front drive unit caused the axle breakage, but I guess I should just be happy it hasn't happened again.

Opted into FSD beta on my Model X screen. "Pushed" the button, checked the boxes, etc. Installed version 4.1 of the Tesla app on my iPhone. Went for a 20 min. drive. Safety Score is not showing in the app. Deleted and reinstalled the app, turned off and restarted the iPhone. Still no joy. The...

UPDATE - Relative to the broken axle half shaft problem. I picked-up my MX from the Marietta, GA service center. They replaced the front drive unit and both axles. Since then I've driven about 600 miles. So far everything is holding together. According to the service center something was damaged...

Just an update. The Tesla Service Center has decided to replace the front drive unit, as well as the axles. Hopefully that will take care of the problem. Stayed tuned. I'll update this further when I know more.

I have a Model X long range that is a little over 1 year old with about 12,000 miles on the odometer. It developed the "dreaded" suspension shudder under acceleration. Tesla replaced both front axles and this seemed to help, however after about 600 miles of driving following the replacement I...

I got a blind spot warning on the passenger B-pillar camera when I started on a trip yesterday. When I checked, it was condensation blocking the camera view. It cleared up after about 15 minutes of driving.

Good to know it's not just me. I've installed blindspot mirrors on the left and right side view mirrors. This helps some, but I'd still like the rear view mirror to be usable. What they really ought to do is make the rear view mirror a display screen that shows what the rear camera is seeing...

I recently picked-up my 2020 Model X. I've noticed that the reflection in the rear-view mirror is very dark, like it's always (day or night) dimmed for bright head lights. Has any one else noticed this problem?

That's strange that you don't get the "Do you need more help" button. I don't know what to say since it shows-up for me. As for closing the loop, I've found that Tesla takes a very minimalist approach to interactions with its customers. Too minimalist in my book.

You have to be logged into your Tesla account before you 1. click "Contact Us" 2. You then choose the appropriate topics and describe your problem. 3. Click Done The new page lists 3 possibilities for finding answers; however, at the bottom, it says "Do you need more help? 4. Click "Yes"...

I'd suggest signing into your Tesla account on the Tesla web site and then contacting support via chat at the following link. You must be signed into your account before you use this link. Customer and Product Support | Tesla Support Select the appropriate choices and explain the problem...

Yes, I did try the nearby Supercharger and everything is working. I just think that Tesla could send a text or email confirming your payment and reestablishment of your charging privileges.

On a recent trip I incurred an idle time billing while supercharging. As a result, Tesla sent me a message in my Tesla app saying my supercharging privileges had been disabled until the bill was paid. I added a payment method in my Tesla account and did what I thought paid the bill; however, I...

Thanks, that clears things up.