Recent content by TRMS

Thanks for telling me. Nothing for Uber for high-end like what you described, I just checked. Would have been nice. I keep reading they give you $100, not $300. Once I sort this out at Tesla, I will call Uber SUV so that I can sit way in the back and roll all the windows down and pray I don't...

It seems location is key. Received a text from Tesla that in Southern CA it's practically impossible. Did you ask for the loaner?

Thank you for this. I still don't understand as to why they don't have better customer service and loners as I've always had high-end cars and never had the situation. Even less being sent in an Uber. Apparently before covid, this was an issue.

Because of what you said I re-booked for a first thing in the morning. I hope so because I do NOT want to take an Uber during the covid.

Ok well I am neither of those. I am paying, as a rock from a truck hit my car roof top, and supposedly less than 24 hours fix. I still don't understand where the issue is. Should go back to Maserati, great service, but then again, I hate dealing with gas stations and like being "green"

Here is the problem, I can go to a bigger service center which is far for me, in hopes they will have a car, and still no guarantee that I will have a loaner until I get there, if not, I will be either in an Uber for longer which is not safe during COVID, and I need a car as I work, so Uber...

Agree, but come on, help me out and at least help me order rental car, I'll pay. Wish their was a comparative car company. I would leave in a heartbeat.

Yes I remember all that. They pointed you to the direction of your car? Ughhh I am up for a new car, the Tesla sales guy emailed me that they're having a "Special" so I responded that I was interested and I never heard back. WTH. I guess they are not on commission?

Honestly this is not acceptable. At LEAST offer me a car rental. I would even pay! Now I have to do all the legwork. But to offer me $100 in credits to go in an Uber during the COVID pandemic is wrong. What is their problem with loaners? I saw a tweet back in February where Elon Musk said he was...

Honestly this is not acceptable. At LEAST offer me a car rental. I would even pay! Now I have to do all the legwork. But to offer me $100 in credits to go in an Uber during the pandemic is wrong. What is their problem with loaners? I saw a tweet back in February where Elon Musk said he was...

My car has a crack in the top roof, Tesla texted me "loaners are few & far between". Service center couldn't help either, but they will send me in an Uber during Covid!! Didn't even offer to get me a car rental, regardless if I pay. Didn't give me the option. Maserati didn't do this, Mercedes...