Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Search results

  1. RjbT3

    Battery Failure (and Tesla Loaner woes)

    Yes, I am in the UK. I am intrigued by your comments about the EU consumer protection rights. How can I check if a new HV battery is possible? The Tesla Warranty states additionally... This experience with Tesla in the UK has been awful. I love the car, but the stress and worry with the...
  2. RjbT3

    Long Term Battery Costs, Fears, and Serviceability

    It would be interesting to know the actual numbers, % failures at what age and mileage per model. If you think about it, this warranty from Tesla (which is similar to BYD) is effectively a repair process. As batteries fail they get sent back, repaired/refurbished and returned to the next failed...
  3. RjbT3

    Long Term Battery Costs, Fears, and Serviceability

    Except car engines are very reliable these days and are lasting longer than they used to. There is plenty of data and experience. I have a Model 3 Long Range Dual Motor Performance Tesla confirmed last week that anyone ordering a replacement HV battery for a Model 3 or Y would be charged just...
  4. RjbT3

    Battery Failure (and Tesla Loaner woes)

    To be honest I am right in the throws of disappointment, hassle, worry and the fear of the unknown. I am also self aware. I know I could be over-reacting or worrying unnecessarily. But it is "how I feel" right now in this moment and I think that's OK and perfectly normal. We all know what to...
  5. RjbT3

    Battery Failure (and Tesla Loaner woes)

    Thank you for your reply and it is somewhat comforting that you dont remember seeing anything like that at all for a model 3. But, I am not sure what you mean by "not into trying to convince anyone of anything" or suggesting I do what I feel is right for me? I have heard of a few Model 3 and...
  6. RjbT3

    Long Term Battery Costs, Fears, and Serviceability

    After just 46,000 miles and 4 1/2 years of ownership, last week Tesla service advised me against driving my car as the HV battery was about to fail. It is now at the service centre awaiting a replacement HV battery. Tesla provided a Loaner car (awful experience due to arguments/charges over...
  7. RjbT3

    Battery Failure (and Tesla Loaner woes)

    This is concerning... https://teslamotorsclub.com/tmc/posts/8153527/
  8. RjbT3

    Am I just unlucky?

    I’ve owned a model 3 for 4 1/2 years and I have a string of problems fixed under warranty. Happy to share what they are if you’re interested. But I to am seriously thinking of moving on.
  9. RjbT3

    Third battery has failed - need advice

    To be clear, this is my first battery failure I was just responding to the last post on this thread. The OP had 3. I started my own thread here… Thread 'Battery Failure (and Tesla Loaner woes)' Battery Failure (and Tesla Loaner woes)
  10. RjbT3

    Third battery has failed - need advice

    46,800 2019 Model 3 LR Performance
  11. RjbT3

    Battery Failure (and Tesla Loaner woes)

    Hello everybody, Just jumping on to research and share battery failure experience. After just 46,000 miles and 4 1/2 years of ownership, last week an Alert appeared on my screen to say 'You may experience some loss of range compared to the charge state of the battery but car is "OK to Drive"'...
  12. RjbT3

    Third battery has failed - need advice

    My HV battery has just failed. Under warrantee, but the threads here and in particular your post increases my concern but is good knowledge to have under the circumstances.
  13. RjbT3

    2019/20 Orders and Deliveries [closed]

    Excellent! At long last. That's my wedding anniversary too! I am v jealous. Really wanted those wheels. They did ship some after all then. Would love to hear what you think of them when you finally get it. That was v fast and lucky to get the upgrade offered with the price-match. Good for...
  14. RjbT3

    2019/20 Orders and Deliveries [closed]

    Thanks @Rimigo , yeah that's what I thought. It's been nice to drive for a week. Good to experience it and be able to compare it to the M3 when I finally get it tomorrow or Tuesday. It's got FSD too so I'll have a good comparison to the standard AP. I wonder if I'll miss it. Not sure I will.
  15. RjbT3

    2019/20 Orders and Deliveries [closed]

    Hi, I'm back from business travels. Trying to catch-up on the sheet. Seeing loads of delivery appointments for long-time orders and late orders alike - plus seen one unicorn appointment too! Great for everyone who is finally getting their car. Still, no car for me but should be picking up...
  16. RjbT3

    19 Inch Sport Alloys and Tesla

    haha, yeah me! Got a VIN and delivery appointment almost straight away. About a week later I turned up to collect, no car. No one cared. Fed up.
  17. RjbT3

    2019/20 Orders and Deliveries [closed]

    Yeah, and hearing that you might get moved to a hotel that's still under construction! I am probably going to cancel my order. A mate of mine (not on this forum) cancelled his order recently and they couldn't have been less bothered! They just told him he'd get his deposit refunded within the...
  18. RjbT3

    19” wheels looking to cancel order

    I am having a serious wobble. If (big IF) I get a call Monday morning saying I can collect Monday afternoon I'm going to refuse. I'm travelling on business next week anyway and am going to talk the decision over with my boss. He is fairly impartial in all this, lives in California, familiar with...
  19. RjbT3

    2019/20 Orders and Deliveries [closed]

    blimey, that took some time for a P+
  20. RjbT3

    2019/20 Orders and Deliveries [closed]

    TLDR: I am not getting my car anytime soon. Here's the final part of the story for the time being... I've just been informed my car is not an exception – in Birmingham alone, I am one of 22 on that site they are missing. So no sign of a delivery date this weekend or even next week for that...
  21. RjbT3

    2019/20 Orders and Deliveries [closed]

    I had a VIN, a registration number, a confirmed appointment, they took my payment and even finalised the paperwork while I was at my bogus collection appointment. They just emailed me and followed up with a call. More of the same though... "It's a priority... not here yet... at the port and...
  22. RjbT3

    2019/20 Orders and Deliveries [closed]

    Thanks @Fraank for your kind words of support. If it goes from bad to worse that may be quite helpful! But let's hope they can figure out a way to get my car from Killingholme port where they are now saying it is stuck. No word of when it will be dispatched. Good luck today, I hope your car is...
  23. RjbT3

    2019/20 Orders and Deliveries [closed]

    Thanks @JCremonini I have a registration number. I had it 3 days ago.
  24. RjbT3

    2019/20 Orders and Deliveries [closed]

    Thanks @AndrewR Yes, they should have transferred £9k back into my account, good point. They promised to update me yesterday afternoon. It's now 10am the following day and I have heard nothing.
  25. RjbT3

    2019/20 Orders and Deliveries [closed]

    Hi @m3gt2 Yes, I asked for a loaner or hire car which was when the little **** started quoting T&Cs at me. I was being polite until that point which is when I went into full lecture mode about logistics. I should have asked him how he would feel if I took £11k of his hard-earned cash, promising...
  26. RjbT3

    2019/20 Orders and Deliveries [closed]

    This is a million miles away from legal action. Putting it into perspective I have only lost half a day of my time. Arguably it's not their fault I have sold my car, that's my own fault for jumping the gun because I had a good offer. Currently, it's sat on my driveway and I could cancel the sale...
  27. RjbT3

    2019/20 Orders and Deliveries [closed]

    I know, but where does that get me?A full refund? Can't see how it would help me get a car any faster. Unless you think I can force competition?
  28. RjbT3

    2019/20 Orders and Deliveries [closed]

    Yep! That is a rare one! Well, hopefully when you go to collect the car itself won't vanish, like mine! No! Definitely not! You can pay the day before you collect, or on the day if you haven't got restrictions on the values per day. Excellent! The Day 1 Day 1 unicorn has a VIN in the source...
  29. RjbT3

    UK Customer Service - Pre delivery

    I could not disagree more. I personally know of 3 people who never post on forums who have all cancelled their orders for Model 3 and are waiting until next year, not to re-order, but to get the new VW Golf or something else. They have major concerns that after-sales service is going to be as...
  30. RjbT3

    Mr Musk apparently looking into the customer service in UK

    I fully expect not to hear from them tomorrow either, so I'm going to go back. The only way to make any progress whatsoever is face-to-face at this stage. Despite honouring the offer for my trade-in made back in June, 5,000 miles and 3 months later, the value was £2000 lower than webuyanycar.com...
  31. RjbT3

    Mr Musk apparently looking into the customer service in UK

    Thanks, everybody for the messages of support. It made a big difference during an incredibly frustrating day whilst on a train back home. Still no car and they claim they don't know when it will show up. All the guy on the front desk wanted to do when I arrived was argue and quote their ordering...
  32. RjbT3

    UK Customer Service - Pre delivery

    You are so right @Sixer , you are so right...
  33. RjbT3

    19 Inch Sport Alloys and Tesla

    What a load of baloney from Tesla UK yet again. They have NOT stopped manufacturing these wheels and there are plenty in the USA and also Europe. They should say they have stopped assembling RHD configurations with the 19" Sport wheels and so there are very few configurations available. Also, I...
  34. RjbT3

    Mr Musk apparently looking into the customer service in UK

    Tesla UK has to have the worse customer service and delivery experience of Tesla worldwide. I am on my 6th final Invoice (See screenshot). Not entirely sure about all the changes. I have had a confirmed delivery/collection appointment for tomorrow Thursday 12th September for over a week now...
  35. RjbT3

    2019/20 Orders and Deliveries [closed]

    It seems to vary, but on the whole, it goes... SC VIN, Delivery Estimate (a range first, then later a date), Final Invoice (with date and VIN), occasionally a Final Invoice without a VIN Delivery Appointment confirmed on Manage page VIN on Manage Page As mentioned, sometimes this varies...
  36. RjbT3

    What pleases you and annoys you most about your 3?

    Good to hear! I am amazed you can't actually do that. I wonder if that could be a software update? I seriously doubt Elon has anyone reviewing this forum and reporting back to him! Does anyone know how to get feedback to Tesla though? Apple and Google both have very accessible feedback system...
  37. RjbT3

    Today was our T-DAY

    Great @elecTED thanks for the report, very useful. I look forward to hearing further reports later down the line as you seem like a discerning fellow!
  38. RjbT3

    2019/20 Orders and Deliveries [closed]

    Hi @interbear, I thought you were getting closer, SC VIN, delivery date estimate etc.?
  39. RjbT3

    Your Cars Name?

    There are some good member names on this forum. Krazymuthafuka after @Krazymuthafuka - love that name. Other names I might steal for my car are @Electric Dream or @Terry Daktil after the drop of oil I've left behind.
  40. RjbT3

    2019/20 Orders and Deliveries [closed]

    I guess it was a P- someone cancelled either because the LRAWD is quite a bit cheaper and the P+ is pretty much the same price now. About Bristol, explains why I wasn't offered collection from there. Strange how it was an option on the website back in May and that the person I was talking to...
  41. RjbT3

    2019/20 Orders and Deliveries [closed]

    Good move. Sad to lose the 19" wheels though :(
  42. RjbT3

    Tow Hitch Waiting Room

    I was talking to someone from Tesla in Amsterdam today about the problem customers are having with orders for towbars and 19" Wheels. They confirmed they were both a real problem (in terms of availability) but that Tesla in the US had been in touch to say a very large batch of Model 3's with...
  43. RjbT3

    2019/20 Orders and Deliveries [closed]

    They called me. I havent made a phone call to anyone at Tesla for about 2 months. I did the hour+ on hold before the line was cut once back in June and never tried again. All correspondence has been emailed with plenty of phone calls from Tesla but after a very long time of no contact. I ended...
  44. RjbT3

    2019/20 Orders and Deliveries [closed]

    Thinking hard now about how the conversation actually went. I've now had two conversations about SC collection points. This was the first one last week. I said I could collect from pretty much any SC in the UK, including Edinburgh. They asked me which collection points I would prioritise and...
  45. RjbT3

    2019/20 Orders and Deliveries [closed]

    I now have a VIN, finally! Changed to P- 18" Aero from LRAWD 19" Wheels. They still couldn't say if a car matching my spec was on the way. I have to pay slightly more for the P- and I may also want to purchase different wheels aftermarket, so I dropped FSD. I was a little miffed at the £900...
  46. RjbT3

    Nothing Compares 2 U

    That was so funny. Had to play Sinead on youtube in the background while I read it. Spot on!
  47. RjbT3

    Unicorn Combo Movement (LR 19” Tow)

    I have. I've cancelled FSD in part due to Mr Fanboy himself. But I think its a cover though, to appear somewhat balanced. Secretly he loves playing with his FSD.
  48. RjbT3

    Unicorn Combo Movement (LR 19” Tow)

    I spoke to Tesla (the entity) again today. Nice long and unrushed conversation for a change. We were discussing the LRAWD 19" with Tow combo. They also call it 'the Unicorn' in-house at tesla. She did confirm that someone in the US told them there is a vessel with a large bunch of RHD model 3's...
  49. RjbT3

    Unicorn Combo Movement (LR 19” Tow)

    @Peteski... forever the fanboy... :p
  50. RjbT3

    2019/20 Orders and Deliveries [closed]

    From what I have seen, the dates on the Final Invoice are sometimes bang-on but most times change a bit. I remember someone's just disappeared altogether. If you really want Birmingham as a collection location you should tell them. Particularly when you consider this...! Model 3 collection -...