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It's worse. If the serious fans are having this much trouble, just try to imagine what ordinary people without "connections" are experiencing....
I will say 4 weeks for a part is something I've had happen on other brands. (3 months, however, is NOT.) The bigger problem is the...
There's a long story. His autopilot failed. He seems to have a faulty DAS computer, but Tesla doesn't want to replace it. Hiis X sat at the...
This is a very unusual problem. I am sorry to hear that Tesla's service hell is making the problem worse for you.
Yeah, I don't use the app, so I'm watching the website refusing to schedule mobile service. This is amateurish, with mobile service only...
The clowns I know, who are all extremely careful to follow rules (clowning is dangerous and can cause customer lawsuits, so they follow strict...
From what I know about how this is done, you can remove it (and they *should*), but you have to pretty much encase it / wrap it in order to remove...
They're already four years into that. So that'll be tough. But I think they can do it, because China uses big-stick methods like banning...
Let me add my support if you decide to do a media campaign. I live in upstate NY, but I have friends in North Dakota, and I can't visit them by...
For me? I cursed whenever I went to a gas (petrol) station. So I justified the monetary expenditure as being worth the peace of mind. I didn't...
Followup: I just found out that any service center which is fully booked registers on the website as "can't book online" / "nonexistent", and the...
Fair enough -- then they need to learn how to actually sell used cars. Tesla lacks the know-how and the tech docs to resell them -- they're...
Well, since you can't make mobile service requests directly any more, I'm not surprised. According to multiple sources, the only way to reach...
Good news! Feeling very grumpy about all this, I don't remember which post it was but I'm sure there was *something* to disagree with. :oops:...
So, I still think the only thing which can actually kill Tesla is not answering the phone. But... in things which will *hurt* Tesla if they...
READ WHAT I SAID. I said "if there's a comprehensive screen replacement needed under warranty, the warranty reserve won't cover it." This has...
I don't per se disagree with him, I just disagree with the claim that he aced the interview. I think the interview wasn't very good.
On the other hand, the independent (no franchise) shops I've dealt with will take any opportunity to have an edge, including training a guy to...
What kills me is that he recognizes this and then the company screws up the extremely basic thing of making it possible for people to get a first...
That's because they're trying to evade warranty claims. Go look at the "yellowing screen" thread in the Model X forum -- people are winning...
Roughly 500,000 cars on the road. 941M / 500,000 cars == <$2000/screen, whch isn't enough. Do the math.
Needs to be replaced. Covered under extended warranty. If they give you trouble, point to this thread (the conductive glue can damage other...
Yeah, at this point I'd be fine with Android Auto + aptX. Tesla has implemented neither.
Weird. It'll let me do this on one of my cars but the other one DOES NOT HAVE A SUPPORT REQUEST OPTION on the website. Won't happen; they're not...
Popstpone buying. If you cannot put it off, buy the Volvo. The problem is customer disservice from Tesla. You want to be able to contact...
I believe Tesla has under provisioned for warranty. One full set of screen recalls exceeds the whole reserve. That said, I also think doubling...
First renewables will be overbuilt. Then profiteers will install batteries to grab the cheap energy from peak production periods, and release it...
Yes, or they split the cost. My NEMA 14-50 cost under $250 to install; this is manageable by either landlord or tenant, for economic classes...
8+ seems to be the default now. There may have been utility power hookup shortage issues in some of those Canadian sites...
Next they'll be saying that renewables make sense up to 90%. When renewables are at over 100% of electricity needs (which they will be -- they'll...
No it isn't. That's actually wrong. There are a very large number of people renting single-family homes or duplexes. If those don't have access...
No, Hyundai Konas are literally exploding. Hyundai Kona Electric Explodes, Blows Hole In Garage: Cause Unknown Tesla sales may be figuratively...
Is he trying to prove that he's totally out of touch and doesn't read his email ?!?!?!
It should be sorting by filename in Folder View and by metadata in Album or Artist view. Of course, I'm sure it isn't. :sigh:
Yes. If you're hearing thumps, excessive vibration, or grinding, that's not normal. If it's very loud but super-smooth, it might just be very hot.
Yes, something has gone wrong with the compressor in the A/C. You need to get it checked out and fixed ASAP. It may be leaking refrigerant, and...
Thump means it's dying. It shouldn't be doing that. I have two 2013 Model Ses, and the AC is loud, but it does not "thump".
OT Yeah, I knew I was a secret-millionaire (as in, don't spend money on conspicuous consumption, but have money) type. I've been very curious...
Geez, I wonder if the metallic waste streams have higher nickel concentrations than the ores. That's generally the situation which leads to heavy...
For the record, I've never contacted the media about any of this. Of course, what I write here is public and Niedermeyer can read it as well as...
Yes.
Thanks, Karen -- you're the first person to verify that they're still using separate Model S and Model X body lines. (Which remains odd.) In...
islandchick: As an activist investor I think customer service is critically important and I am trying to get the most crucial customer service...
Sorry to tell you: It's still a systemic problem. (1) I was only able to get through because I emailed Mr. Musk using an email address given me...
OK, that's actually a little nonspecific on the part of the customer service agent. After you get free Supercharging turned back on, push to get...
I don't have high hopes either, but then I never do; I'm a congenital pessimist. Being able to get through to someone at a high level is better...
Yes, well, I guess some of us are "activist investors" -- though not in the "trying to take control" sense, just in the "trying to influence...
Musk actually addressed this on the earnings call though nobody asked. He and Zach Kirkhorn specifically said that this capex level was...
Semi-OT An interesting and bizarre fact: the whole of Amazon's storefront basically exists, financially speaking, as a testsuite for Amazon Web...
OT Yeah. Interesting example: I live in a heavy-brake-pad-use area (lots and lots and lots of hills). So my friction brakes actually get used...