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  1. F

    Powerwalls Stuck in Standby

    LOL - So Tesla now said they will send out a Site Investigator to conduct an investigation into the damages caused by the technician. They said that if the investigator finds that the damage was not under warranty or the service agreement, I would be charged $300.00. I just can't believe this *sugar*!
  2. F

    Powerwalls Stuck in Standby

    My reserve is set to 20%. I'll give it a bit, but it only discharged last night for about 2 hours.
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    Powerwalls Stuck in Standby

    Update on my issue; After waiting over 6 weeks for customer service to come out, they showed up yesterday. It seems it was a CT issue and a 'wired incorrectly' transformer by the initial installer - whatever that means. However, the system still is not operating as designed or as it did when...
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    Powerwalls Stuck in Standby

    I have the PW2. And yes, I will keep hounding them! This is not what I signed up for. If I could do it over, i would have gone with a different manufacture/company for the Battery. Love the cars, but the residential side of Tesla is not good!
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    Powerwalls Stuck in Standby

    Update - I am now in the que for tier 2 support. I was notified via email that the minimum wait time is 20-30 days. Received and additional email the following day stating that there could another delay of up to 10 days due to the hurricanes. I called support with my disappointment and they said...
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    Powerwalls Stuck in Standby

    I did earlier and it went to charge via discharge
  7. F

    Powerwalls Stuck in Standby

    On the mobile app - it never leaves goes off the standby mode. I am on TOU plan and it would previously show discharging at peak times. Also, went from selling previously and last month nothing.
  8. F

    Powerwalls Stuck in Standby

    Just ran through the tutorial/trouble shooting on the app. Going to give it a shot.
  9. F

    Powerwalls Stuck in Standby

    I have the same problem. However, mine was discharging as it was designed to do for months and working properly. I just received my monthly SCE electric bill and was shocked! I realized my PW was in standby mode when it was supposed to be discharging. Not sure how long that has been going on...
  10. F

    Charging issues

    Nope, my wife drives it. Her commute during the week is minimal (10 miles round trip). We do run the car on weeks to the marina which is 100 miles round trip. We do this Sat/Sun. Car charges at 0200 hrs. When brand new, an 83% charge would get us 252+ miles when complete. Now 83% is getting us...
  11. F

    Model Y Performance range

    We have a new 2023 YP, We set the charging for 83% as recommended by Tesla, when the car was delivered. At 83%, we generally got btwn 252 miles and 258. However, lately those miles have dropped to 232230 respectively. Not sure what the issue is? Vehicle was delivered in April and we have apprx...
  12. F

    Charging issues

    We have a new 2023 YP, We set the charging for 83% as recommended by Tesla, when the car was delivered. At 83%, we generally got btwn 252 miles and 258. However, lately those miles have dropped to 232230 respectively. Not sure what the issue is? Vehicle was delivered in April and we have apprx...
  13. F

    Finance Question

    I financed through Tesla. Took poses of our car over a month ago and have not received anything from Tesla. Ho long does it usually take? With our BMW, we made a payment literally two weeks after buying.
  14. F

    Another Tesla Insurance Rate Increase! Seriously Tesla?

    Who's you provider?
  15. F

    Poor Customer Service

    We took delivery of our new MYP on Saturday. My wife noticed two large chips on the front passenger fender and a paint run on the hood during the orientation of the car w/Tesla rep. They had to buff out the drip on the hood, but said the fender would have to be placed. A service ticket was...
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    Another Tesla Insurance Rate Increase! Seriously Tesla?

    I just cancelled my Tesla insurance. Went with Farmers - $2520.00 annually, 10 bucks cheaper than Tesla with more coverage.
  17. F

    Another Tesla Insurance Rate Increase! Seriously Tesla?

    New MYP owner here in So. cal. Also, time of day will effect the rates/score. I believe driving from 10 pm to 4 am will cause the score to increase as well as the premium.