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I can't edit anymore but it's not a diagonal line like no connection, it is a straight up and down line and I just haven't noticed it before, after many hours of problems the Internet connection seems to be back and there were reports on Downdetector so I'm hoping it wasn't just me.

No Internet connection tonight on and off for the last hour or so, anybody else? In settings my WiFi network has a line/ strike thru the icon on app.

Ended 12 noon today which is 39 hours, keeping a record here for future reference. The original problem persists even after this calibration. Sigh

Hour 34 of calibration starting, it's functioning normally part of the time other than my problem of powerwall never working if the load is .2 kW or less but it's still in calibration it says.

Hour 25 of this calibration starting now.

Didn't do it before, it's a new behavior that happened after they forced an update while I was in the process of the calibration And I would rather use the battery when I can. A new calibration has just started for me and it says it's charging your powerwall but it's not Charging it's just...

Thanks for the information. My PW3 still won't work when the load to it is .2 kW or less, in other words if it's in the middle of the night when there's no solar and I'm only using around 200 W aka .2 kW the battery always goes into standby And I have to go on the grid and it only goes back...

Latest update, still not fixed. Tier 2 thinks my problem is I have too many calibrations, I guess they still don’t understand what the actual problem is. This time they had me turn the PW3 on off switch “off on off on off on” in rapid succession. He was going to have me remove something from...

Of course, what was I thinking. Thanks

Internet still down and it’s still connected so must be a cellular connection but when we aren’t here as in our phones aren’t here, not sure how that works. Not complaining.

https://www.tesla.com/support/energy/solar-panels/learn/net-billing If I am reading this correctly, the most I will be paid per kilowatt anytime of year other than in September from 7 to 9 and in August from 7 to 9 is approximately six cents per kilowatt and most of the time less than that. If...

Oh I’m sure for the months of September that they’re pointing out this increased rate that I could benefit, but what the problems I’m having I just don’t know if it is worth it to try to do that while I’m trying to solve this other problem. Before this September offer this special offer the...

Thanks for the info, I don’t have the Tesla one app but whenever it’s in calibration it shows on my Tesla app. Sounds like you’re experiencing similar to me, I didn’t pay attention to battery status while it was calibrating but I had one going on for 41 hours, the rest of them were around 18 to...

The person that called me to discuss the open case is not the one who suggested reversing the updates and when I told her what he suggested she said we never do that.

😊 thanks

For it to pay off like you’re suggesting the amount they pay me would have to be more than three or four cents and I don’t think there’s any time of day where they pay more than that but I’ll check. Right now from 7 to 9 PM it looks like they pay up to almost 3 dollars per kilowatt but that’s...

One of the tech people thinks we should push my update back 2 updates to when the problem started then wait 24 hours and go to the next update and see if that fixes it and then someone else down there when I told her that someone else said to do that she said we should never go to older updates...

Well how about that I just got a phone call from Tesla and it was a phone number it did not say Tesla thank goodness I answered it normally I wouldn’t and they took some information and will look into it and get back to me.

At the time the calibration started, I’m not sure. I was either at 100% or close. And now the calibration has stopped, it’s never lasted that short amount of time before so I don’t know what’s going on, I’ll probably get another one before the day is over.

And here we go again, calibration in progress, sixth one in three months.

And just now I see I’m having a calibration again fifth or six time in three months.

Thanks, I asked in more threads than just this one and I’m gonna have to stop doing that I don’t wanna abuse the forum here, but thank you for answering. Warning On Powerwall 3 systems with additional interconnected solar, always turn off the solar inverter(s) or disconnect the solar source(s)...

Right, I rarely use the grid if ever during the high cost time in fact I never do even including when I’m using the air conditioner a lot but I will on a hot day end up using the grid in the middle of the night because the battery is gone but the rate is cheaper then. I am on NEM3 and it’s...

Thank you for your response and yes that’s how it worked for me up until that time I mentioned where they forced an update while I was in the calibration process for my PW three. Now what it does under self powered every day starting around 4 AM while I have the reserve set at 20% on the...

Here is an example of what I am talking about, the month of April was our first full month and I used a total of 302 kWh that month and I didn’t use the air conditioner and I imported or used a total of 7 kWh from the grid. The next month May we used 386 kWh and there was probably a couple of...

I try to not start too many new threads that’s why I’ll post on other peoples threads if I think it’s similar information to not be too annoying. If I am on self powered and it’s working properly other than on very hot days I never used the grid so it’s not cheaper for me to be on time/based...

The first option on the second page is learn more, dismiss, or to do the program and I have hit dismiss 20 times now. And yes I did click on “learn more” once and went back and it still won’t go away. My bigger problem is my PW three is still not performing correctly using the grid when it...

I am still having my powerwall 3 issues and I wanted to confirm with folks here if I want to do a complete power recycle to see if I can clear out the bad information: I turn the Powerwall off first on the side of the Powerwall, I have a Powerwall 3, then I turn the Powerwall off at the breaker...

Well then that’s a bunch of *****. Hopefully it’ll go away after a few days.

Every time I click on it and then click dismiss it goes away and then an hour later is right back up at the top, it’s bad enough that I have go off grid at the top and it will not leave either.

Still not working properly and now they send me an email telling me there is nothing wrong that it’s an update issue, I keep trying to explain to them that there is something wrong that I am using grid every morning between 4 AM and 7 AM when I never did before, but they insist everything is...

I was not off grid when it did this, when the solar production went to zero.

I am in PG&E territory and will rarely if ever ever want to charge Powerwall with the grid, so I sure hope it isn’t forced on us. I might change my mind in the winter I suppose the theory would be to charge the powerwall between midnight and 6 AM when the power is the cheapest so we will see.

I still can’t get the “go off grid“ button option to drop to the bottom of the screen like it does for all of the rest of you. A little while ago I guess I accidentally went off grid with my phone in my pocket, very frustrating. I have done everything, I’ve deleted the app added it back etc...

And does anyone experience in the middle of the day and your normally producing around 3 kW all of a sudden the solar will say zero and say zero for 20 or 30 minutes and produce nothing?

Oh and I should add that the excess I generated before I got permission to operate of course went nowhere, it just stopped generating it.

I still have not heard from tier 2 about my problem, problem still not fixed and now it’s doing this, sending to the grid from the battery and solar when the powerwall still needs to be charged. Yeah this is new so far today it hasn’t charged the Powerwall at all only sent excess solar to the...

I believe it didn’t start until after the backup switch was installed but it definitely started then. It was working before the inspection that’s for sure.

Still not working right still no word from tier 2.

Thanks for the pic, I could only imagine how great it would be to have one only last an hour. What is the reason you’re drawing 10 kW from the grid when you have battery available , do you have it on time based control and that’s why it’s doing that? If I may ask and be nosy that is. Wait, I...

Are you saying you saw the note “calibration in progress?“ And it only lasted an hour approximately and went back to normal after that?

How did you get it from tier 2 to tier 3? All I get is an email when they think they’ve fixed something even when they have not and I wouldn’t know how to get an existing 2 bumped up to a 3, can you tell me how you did that what’s the trick please? Otherwise I’m just gonna get an email and I’m...

Good news is they fixed it, bad news is I am finding out now there is a tier 3 and it took 2 months. Thanks for the info. Personally I cant handle paying PGE and Tesla, so the fix better be soon, I hope.

Were the issues related to it using the grid when it was not supposed to? Can you explain what issues you had please!

Doubt it is the battery, almost has to be software related to the battery that I would assume they can fix. Hope so. The battery works great! When the software allows it to do what I tell it to, that is.

Still not fixed, still waiting for Tier 2 to do something...how long has it been? I cant keep track. Today it is WAY worse, the solar I am generating of average 3.0 kW is all going to charge PW and NONE of it going to the house, I am using all GRID today and it is driving me crazy. They told...

Just going to mention that while I wait for this to get fixed, hopefully, the behavour is like this: Early morning, usually, before solar starts producing, and while I have plenty of battery and on Self-Powered I will start seeing grid only powering what little is needed for the house. Doesn't...

I realize this is a separate post to the same response but I now see what you’re saying, do not rely on the Tesla software to turn the system on and off, turn it off at the panel and leave everything as is on the app and that way I’m not relying on the Tesla software to turn it back on when it...

The Pge stats I’m taking off my online account showing what I will be charged for that day or you know the amount I received from them that day. The blue is what I took from the grid and the green is what I sent to them.

When the system told you the powerwall was not functioning per this picture that’s when you turned off load breakers and push the button go off grid again on the app to get it going again?