Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register
  • We just completed a significant update, but we still have some fixes and adjustments to make. Please see this thread for more details and to find out how to revert to the old design. Cheers!

Search results

  1. L

    Charging fees during service UK

    So I gave them a call. Apparently it is standard for the car to be returned fully charged however this should be complimentary. To be honest neither the two people I spoke to apologised or seemed at all that concerned that I had been billed potentially £70. However service said I had to...
  2. L

    Charging fees during service UK

    Yup. Service was free due to be all warranty issue. Nothing on there. Just the invoice direct to my account and the bill to my card.
  3. L

    Charging fees during service UK

    That is the kind of service I would expect.
  4. L

    Charging fees during service UK

    So thinking about this a little further. I never signed or agreed to any forms for the service so have not agreed to pay for any charging, simply I’ve agreed with them for the work to be carried out that I reported and nothing more. If there was additional terms and conditions regarding charge...
  5. L

    Charging fees during service UK

    I understand that it is not totally unreasonable if it needs charging to charge a small fee. It certainly wouldn’t hurt to return it charged but I wouldn’t expect it as you wouldn’t with any other vehicle service. Just think it’s a little off to plug it in, have it charge your account and then...
  6. L

    Charging fees during service UK

    Yes it has. Was going to give them a ring and find out the details. Even if they don’t refund anything I think they should at least be made aware that customers have an issue with this and they certainly should be unplugging them once charged. They were also perfectly responsive to text...
  7. L

    Charging fees during service UK

    Lol. I mean the service experience for me was great a(contrary to some people’s experience). Just can’t believe that if it went in again and this happened they would expect me to pay £70? Not too fussed about £7 for the charge. Don’t think they should charge you for it but at least you can use...
  8. L

    Charging fees during service UK

    Just had my car in for some delivery defect fixes. At the end of the service appointment the app notified me the car was ready for pickup and then that it had been plugged into a supercharger at the Drayton service centre. I then had notification it was charged and there could be idle fees. I...
  9. L

    2019/20 Orders and Deliveries [closed]

    If anyone finds this useful it turns out Tesla’s non refundable inventory reservation appears to indeed be refundable. Tried to switch my lease order to an inventory vehicle in March, turns out my leasing company wouldn’t make the switch during the lockdown. Month later it appeared I had been...
  10. L

    2020 Shipping Movements

    Glad you all like the photos. Was indeed cool to potentially see my/ our cars! I’m in Southampton quite a bit still. If there are Tesla’s in an I’ve got some free minutes I’ll obviously try and get some shots of other boats when they are in if you guys wish!
  11. L

    2020 Shipping Movements

    lol. I first got one years ago before they hit the news. Used to live over in Ocean Village the other side of Southampton. Having the sea as the only “safe” place to fly over I’ve gotten used to it lol. But yes it’s a tricky one here. You are allowed to overfly vehicles by 50m. Yet not meant to...
  12. L

    2020 Shipping Movements

    So I managed to get over to the docks, was a break in the weather. Camera would have been useless as I couldn’t see them from the side of the train tracks where I was so good job I brought the drone. I present Silver Ray, in Southampton, offloading Model 3s!!! First photos you can see a...
  13. L

    2020 Shipping Movements

    No Model 3’s leaving Southampton yet. None coming down the M3 this morning anyway. Weather is pretty wet at the moment but will try and get some photos at the docks if it drys up in the next hour or so!
  14. L

    2020 Shipping Movements

    I’ll see what I can do. Wasn’t planing to go to the dock side of Southampton but my car is probably there now and it’s very tempting to make a quick detour... ha
  15. L

    2020 Shipping Movements

    I’ll be driving down the M3 first thing tomorrow morning into Southampton. I’ll let you guys know how many trucks of Tesla’s I see coming out in the morning, hopefully lots! If they start moving them out of the docks that soon that is..
  16. L

    2019/20 Orders and Deliveries [closed]

    Yes annoyingly they have said they will happily swap the RN, just not until June. I’m tempted to delay replying further to the Tesla guy until next week at least until gov gives their future lockdown plans in the hope the lease guys will have become a bit more flexible. Yes I can certainly see...
  17. L

    2019/20 Orders and Deliveries [closed]

    My leasing company have now confirmed they will not change the RN to an inventory until June due to covid either however they have also said this date may change. They said they were not placing any new vehicles until then either. Hoping that means it can change to sooner as well as later. I am...
  18. L

    2019/20 Orders and Deliveries [closed]

    Great that sounds promising, thanks again. Hopefully I can hold it long enough for the leasers to get themselves in gear then! I’ll update when anything changes! Hope yours arrives soon!
  19. L

    2019/20 Orders and Deliveries [closed]

    Well I have gone ahead and ordered one. If they wont take the RN tomorrow I'm hoping there will be a few weeks at least before I get chased for delivery/ payment. Hopefully by then the leasing guys will be happy to proceed. There can't be too many cars left so wanted to at least to have a chance...
  20. L

    2019/20 Orders and Deliveries [closed]

    So I contacted my fleet managment company. They asked the funder and they said they were more than happy to do this however they are "not looking to put any new vehicles in place until the beginning of June" due to covid. So I am not sure if this means they will not take my RN until then or...
  21. L

    2019/20 Orders and Deliveries [closed]

    Great thanks for the info both. yes mine is a salary sacrifice ordeal too. I might send my fleet company an email first just to check. If they are cool I might go ahead. there are three white sr+ all with “less than 50 miles” at my nearest dealer ( London) so I guess they are all brand new...
  22. L

    2019/20 Orders and Deliveries [closed]

    Hi guys. Apologies as I know this has already been discussed but I can seem to find it and there are 300+ pages to look through now. Just quickly want to confirm that people have not had no issues swapping to an inventory order being a lease vehicle I currently have on order? And that it is...
  23. L

    Existing inventory and custom orders. I don’t get it.

    I would take it now, just I can’t sell my car at the moment as all the buying sites seem to be closed. Need to sell before I can take a new car sadly. Otherwise I probably would give it a shot. If any of them open soon will look at swapping to an inventory of available but think will hold out...
  24. L

    Existing inventory and custom orders. I don’t get it.

    Yes I want the car now lol but realistically i don’t lol, obviously not much point having it sat on the drive for no reason and no way to sell my current car at the moment. Just interested in why they have this system the way it is. I can only see that being the case if there are only buyers...
  25. L

    Existing inventory and custom orders. I don’t get it.

    Apologies if this has already been covered. Have had a look but couldn’t seem to find anything. So I currently have a White SR+ on order through a lease. Got given an RN number on the 3rd of March by the fleet company. I’ve been patiently waiting with delivery expected May/June. Now with the...
  26. L

    2019/20 Orders and Deliveries [closed]

    Possibly. When I say 5, there was 5 lorry loads not cars so I imagine a good chance it was one of them... Pretty much every other truck was full of them ha
  27. L

    2019/20 Orders and Deliveries [closed]

    New to the forum, ordered my SR+ mid Feb. Sadly didn’t get a RN until 3rd of March so probs not getting one until June. However for all you lucky people day 5 of these London bound heading into Southampton this morning. Jealous

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top