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  1. BertL

    Comprehensive USB Bug List

    To long-term contributors of this thread — a Goodbye FWIW I am in process of disconnecting from TMC, and will no longer be an active participant in this thread or able to assist via PM. I will be selling my MS in upcoming weeks and returning to an in some ways, lesser, PHEV. OTOH, while I...
  2. BertL

    Model S Software/Firmware wishlist

    Hank... As usual, I agree with you how it seems UI “usability” is either regressing or definitely not as mature as it should be by now. IMO, it seems ever since the original MS UI design lead left Tesla years ago (sorry, forgot his name), things went awry in this regard. As new functions have...
  3. BertL

    Comprehensive USB Bug List

    FWIW, I had MP playing an FM station when I went out to my MS yesterday morning (I was playing USB the day before when I parked). So, it seems this bug can be rather random as I've had it switch to TuneIn, FM, and the "everything greyed-out and unselectable until full reboot" varieties in the...
  4. BertL

    Comprehensive USB Bug List

    I wish you luck with your effort. Hopefully people don't see your possible ongoing future Monday posts here as too repetitive while we wait for Tesla to do something. ;) As one of the sort-of-founders of this thread, if you've not been able to read through the nearly 100 pages and a couple of...
  5. BertL

    Comprehensive USB Bug List

    @Sparrow, I should add that Tesla can see HW failures thrown-up by the USB port in your log (or at least they could on my MS years ago). ...so there is hope Tesla Service may be able to see some HW failing if it’s occurring on your MX.
  6. BertL

    Comprehensive USB Bug List

    Thx for the update. Yes, try the directory name change. Symptoms sound to me more and more like a MP firmware bug perhaps triggered by an underlying hardware problem or something unique HW-wise to your MX compared to some of our older MS, especially since no-one else has yet reported the same...
  7. BertL

    Comprehensive USB Bug List

    Right. In that regard, delete nav history and ensure minimal phone contacts as well. One other thing your suggestion brings to mind is I wonder if “1000 favorites” @Sparrow had marked is also consuming a bunch of memory — hard to say since we don’t know exactly how Tesla is retaining the...
  8. BertL

    Comprehensive USB Bug List

    Yes, the defaulting to TuneIn seems to be what happens lately when MP goes bezerk. I've had it happen at least a couple times in the past few months with varying firmware releases. Full Reboot has always fixed the USB problem for me -- at least the odd problems that are not reproducible upon...
  9. BertL

    Comprehensive USB Bug List

    Rebooting was the right thing to try. Be sure though, you do what I call the “full reboot”: Foot on brake, press both scroll wheels, hold all 3 until the Tesla T appears on the CID, then release all 3. In the past, the “fast reboot” that can be done while driving (with no foot on the brake...
  10. BertL

    Comprehensive USB Bug List

    I have not played with favorites for a long time. Implementation last time I used it had them stored in CID RAM where they disappeared upon full reboot -- so, just not very useful to me. Tesla has changed things over time as to what remains in NVRAM and not, so this may have changed again in...
  11. BertL

    Official: Model S Service Plans

    IMHO, another challenge when discussing this subject is ESA terms have evolved over time, so today’s version may not match what applies to an older VIN with an ESA. E.g. the ESA I signed 10-5-2015 allows transfer to another private owner with proper annual maintenance and other documentation...
  12. BertL

    Comprehensive USB Bug List

    USB Gremlins persist in 2019.20.4.2 (with the same <7K MP3 VBR tracks on an SSD I've been using for months) Went out to my MS this morning, opened the door and no USB music, so no joy to begin my day. MP USB was dead: Album art showing a gray note symbol, no track text and all gray controls...
  13. BertL

    Comprehensive USB Bug List

    Out-of-the-Blue "Loading Error" Hits Again Environment: Approx 7K 100% MP3 VBR files with highly curated metadata, for the most part playing happily by Genre or Songs on random nearly all the time. Symptoms & Resolution: Yesterday while driving, as the next tune should have started playing...
  14. BertL

    Comprehensive USB Bug List

    Beyond iTunes, I primarily use three: 1) Metadatics - to hand manage and inspect tags (avail on Mac App Store; integrates with Finder) 2) Export for iTunes - to do just that using iTunes playlists (avail on Mac App Store), to either directly build a USB device with tracks for playback if you can...
  15. BertL

    Comprehensive USB Bug List

    Tesla's in-car infotainment system ranked best in Consumer Reports survey Interesting confirmation via a CR survey that many of us in this thread who expect more from MP USB are in a small minority. As much as it continues to pain me with my otherwise pretty great MS, IMO this Tesla owner...
  16. BertL

    Comprehensive USB Bug List

    @dweeks, I can't help with the MP3tag on Windows part of your question. I use only macOS apps to manage my master music library and create/maintain my Tesla-unique USB device, but can perhaps shed light on your last observation: There are many upthread posts on this. From my more detailed...
  17. BertL

    Model S Software/Firmware wishlist

    Now you know why my posts are generally WAY TOO LONG -- especially when it comes to USB Media Player issues. I try to avoid people misconstruing my intent (most of the time). :)
  18. BertL

    Comprehensive USB Bug List

    Yes, me too for the last few releases, but rarely these days during what I’d consider “normal use” like parking over night, but at least one time I can remember when I had stopped to run an errand and MP was stuck as you describe when I came back 10-20 mins later. My more predictable failure...
  19. BertL

    Comprehensive USB Bug List

    Issue with M4A I suspect is that MP USB simply looks at the file extension, then assumes how the track is encoded, and their code cannot necessarily handle the underlying detail like other modern MPs do. IIRC, by convention, M4A file extensions can be Lossy (AAC) or Apple Lossless (ALAC) -- so...
  20. BertL

    Comprehensive USB Bug List

    I suspect part of the crickets issue is as you suggest — this thread is in the Model S forum. I e.g. don’t even look in the MX or M3 forums most of the time. (I suggested to TMC forum mods years ago that some threads like this may be better served for the broad community in a new cross-model...
  21. BertL

    Comprehensive USB Bug List

    After nearly 4 years of USB problems on my MS and lots of discussion, observations and recommendations here, I have plenty of "wants" or "desired features", but I'd be pleased with some BASICS first: 1) Tesla firmware must establish firm limits with prompts to the user and logical resolution if...
  22. BertL

    Comprehensive USB Bug List

    Found It: A Pattern to Enter the Tesla Twilight Zone! I've reported before about all sort of oddities and failures of Media Player, almost always tied to USB, and what I call being lost in the "Tesla Twilight Zone". The past few months I've had an increasing number of times when I enter my MS...
  23. BertL

    Comprehensive USB Bug List

    FWIW I know this is a very long thread, so in case it's helpful to newer readers and contributors, here's a link to my last very detailed explanation of the automated workarounds I have dBpoweramp perform against a subset of my master library for use in my MS: Comprehensive USB Bug List (page...
  24. BertL

    Model S Technical / Mechanical Issues

    When parked, I also see 3-7 miles loss/day depending on temps. It's not a problem. You'll loose range with your MS sitting because of various vampire drain. Perhaps most notably under your control are settings for Display/Energy Savings which from my testing years ago can save or use an...
  25. BertL

    Model S Software/Firmware wishlist

    I actually think it's Tesla Leadership that is ultimately accountable for the lack of quality and prioritization to the teams responsible for SW, MP in particular. After all, we know who has continued announcing the many new (useless) Easter eggs that have been created -- and even reorganized...
  26. BertL

    Model S Software/Firmware wishlist

    Interesting new-to-me perspective. Thx. Glad I have 4.5 years left on my warranty and pre-paid warranty extension combination that so many on this forum thought I was crazy to purchase. Tesla’s only response on my multiple problem reports over the past 3+ years has been something similar to...
  27. BertL

    Model S Software/Firmware wishlist

    Agree on all the points about it doesn't take a lot to have a handful of programmers sitting behind desks focused on resolving software bugs and perhaps even providing occasional useful (not Easter eggs) improvements if all the bugs are taken care of first. I too spent a career in programming...
  28. BertL

    Model S Software/Firmware wishlist

    ...one other thought besides what @HankLloydWright suggested (he beat me to it): Are you using USB music or have anything plugged into one of the USB ports? Your symptoms are similar to issues I and others occasionally have playing USB music and/or long-standing Media Player failures that...
  29. BertL

    Windshield Wipers Don't Retract

    Congrats on your MS. Answer: Normal (as-designed) sticking a bit above the hood line. No way to change it without manual intervention as you've already found. Unlike some, that has never bothered me as much as the occasional driver-side lower-end wiper chatter (other threads on that, the real...
  30. BertL

    Comprehensive USB Bug List

    Good news on at least a bit of progress. Thx for the report. ...but you forgot the most important change that came in with this one that I too just installed :) ...new Yule Log and Fake Emissions Test easter eggs. So, for anyone that thinks Elon has 100% of his programmers on AP, well, it's...
  31. BertL

    Comprehensive USB Bug List

    What filetypes are you playing? MP3, FLAC, other -- or perhaps an unknown mix copied across to your USB device? I hate to throw cold water on some possible good news (thanks for reporting the observation!), but I've been bitten by coincidence too many times, and my now pessimistic-self on...
  32. BertL

    Official: Model S Service Plans

    @tomas gives good advice. I’d add that you should get T&Cs from a Tesla site (even if you have to ask them directly) and not depend on what someone here says because the T&Cs have definitely changed over time. We had a long discussion with examples on that perhaps 2 or more years ago somewhere...
  33. BertL

    Model S Software/Firmware wishlist

    Tried something like that a couple years ago with more than 200 registered TMC members voting across a multi-week concerted effort to prioritize requirements through a fairly analytical process, then submitting results and detail to what the leaders of that effort believed were “key Tesla...
  34. BertL

    Phone App: iPhone/Android app

    I don’t believe so. Unsure if you have a MS or not, or if M3 is different in this regard — but for MS, if you want your Tesla to check more often and be responsive to interaction from beyond, you should ensure the Energy Savings / Always Connected setting is ON. The “cost” of doing so is your...
  35. BertL

    Comprehensive USB Bug List

    OK, I sadly present you with the award for being furthest into the depths of the Tesla Twilight Zone. I'll keep an eye out for you as I also continue trying to escape. ;) FWIW when I was a Mod for another Lexus forum before purchasing my MS, we had a couple owners with USB issues where it...
  36. BertL

    Comprehensive USB Bug List

    FWIW: I'm Still Part of the Tesla Twilight Zone I reported upthread that I had further reduced the number of MP3 tracks in my MS & MCU1 with V9 Media Player to just over 6200, and that I was still encountering occasional reboots, rescans and a couple new V9 failings. As a reminder, the latest...
  37. BertL

    Comprehensive USB Bug List

    Your best bet for album art is that it needs to be imbedded within each track. There have been reports in the past about having uniquely named art files by album that work in a MS, but I’ve not consistently experienced it myself and don’t even try it any more. Use only JPG or PNG for the art...
  38. BertL

    Comprehensive USB Bug List

    Not my experience. Appears about the same to me across the last several updates. Difference may be that every time the CID reboots and/or USB scan/rescan takes place, "the seed" Tesla uses for random playback selection appears to change -- IMO seeming to cause a wider or new variety of songs...
  39. BertL

    Comprehensive USB Bug List

    Have not done physical size testing in a very long time -- it wasn't a problem maybe 2 years ago when I played with that in my MS, but I also can't remember the size of the physical file I created and disposed of -- it was a set of podcasts I put together as a single track just to see what...
  40. BertL

    Comprehensive USB Bug List

    Yes. Old bug that happened at least for me upon rare occasion. IIRC, some combinations of Tesla firmware, physical smartphone and OS level seem to have more issues than others. I've not had it happen to me in several months (18.42.2, iPhone X with iOS 12.1).
  41. BertL

    Comprehensive USB Bug List

    My theories: I believe MP3 filetypes work better in terms of MP USB being able to both resume and be at the same place where it left off when you enter/exit a MS. I further believe, but can't prove that best success with this requires you maintain 100% MP3 files on your USB device -- otherwise...
  42. BertL

    Comprehensive USB Bug List

    As discussed upthread in more detail and with a lot of personal trial-and-error over the past year, IMHO the resume playback issue is nearly flawless with MP3 filetypes. Some users have luck with FLAC or others, but I believe you'll find non-MP3 filetypes are far more problematic for more...
  43. BertL

    Comprehensive USB Bug List

    My Tesla Twilight Zone (of unexplainable events) still exists with V9 Was listening to USB music (as usual) when I parked my MS a little more than 24 hours earlier. Opened my door. Strangely, no music was playing as expected. MP USB was up, but with only my top level directory name...
  44. BertL

    Phone App: iPhone/Android app

    You don’t. You sign out of the app, then uninstall it from your device. New owner installs the app on their device, and once Tesla has the VIN transferred to the new owner’s Tesla userid, they use those credentials to sign into the app and go.
  45. BertL

    Comprehensive USB Bug List

    My original MS V9 list in both summary and detailed form is in Comprehensive USB Bug List, with additional responsiveness observations & an old loading error problem seeming to be back in the Comprehensive USB Bug List post from 3 weeks ago. Add to that the new Randomness Bug I reported in...
  46. BertL

    Comprehensive USB Bug List

    Very happy to hear we got you working, albeit as you say, via methods that no owner should ever have to go through.
  47. BertL

    Comprehensive USB Bug List

    M3Unify will give you the ability to convert and export files as MP3 VBR High Quality if that's what you'd like to do in a single step: Drop your playlists or tracks into the window and it will chug away building your USB device. I maintain a specific iTunes playlist for my Tesla that shows...
  48. BertL

    Comprehensive USB Bug List

    Yes, I got caught in my attempt at over simplification. :oops: Quite a while back, I spent man weeks ripping my 1500+ CD collection into Apple M4A Lossless for my master iTunes library, as I like retaining the best quality possible on all my home and mobile devices including playback in my MS...
  49. BertL

    Comprehensive USB Bug List

    @JPP, so we’re not guessing, what filetype/encoding method are you using on your USB drive? I don’t have any experience with a Model 3, but as @MP3Mike suggests, try only MP3. It is a lot more solid in my MS than FLAC ever was. If you care about highest MP3 quality because you have lossless...
  50. BertL

    Comprehensive USB Bug List

    New V9 "Randomness" Bug We've discussed past problems "how random" USB MP shuffle mode was or wasn't. IMHO most of the issues had been resolved in later 8.1 releases. But after running another couple errands just now, and three different examples over the past few days, I can confirm the...

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