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  1. K

    How long between inspection and PTO? [various areas]

    I'm with SCE, not DWP. I read that now you can't even call Tesla Advisor anymore, lol. You can only request callback.
  2. K

    How to clean solar panels?

    Please share your actual experience after using the special tool. I was contemplating with buying a $200 tool or just a cheap regular washing tool with a separate hose. I went with the latter but haven't cleaned the panels yet.
  3. K

    Tesla Solar and Powerwall Price Increase, May 2022

    That's the one, at least it's still there but $500 less.
  4. K

    Tesla Solar and Powerwall Price Increase, May 2022

    They also removed the 1.5k PW bundle discount with solar a few months ago
  5. K

    Gateway password change doesn't stick

    No open sesame. If you have called them enough time, you know their advisor/support person's quality and helpfulness vary greatly. You need to keep calling back till one will listen to your needs and get it done.The one I called, opened the ticket for me and raised ticket for level 2. Told me...
  6. K

    Gateway password change doesn't stick

    Looked like I'm not the only one having this issue. Got my system installed just last mo. I called PW support and opened ticket. Never heard back but the issue seems to be fixed.
  7. K

    Solar Panels Design

    After almost 8 months long journey, I finally got PTO from SCE today and locked into NEM 2. I want to thank people on this forum who have guided and helped me along the way. I didn't expect it would take this long as I spent lots of time and effort calling up Tesla, my county fire, building...
  8. K

    New Powerwall Advanced Options [Toggles for charging from and discharging to grid from powerwalls]

    May be try to uninstall your app and reinstall or call tesla to ask why you don't get it in your app. It seems like most people get it.
  9. K

    Nuerio Device Connection Issue

    Can you pls share the steps to run the installation wizard? Thanks.
  10. K

    New Powerwall Advanced Options [Toggles for charging from and discharging to grid from powerwalls]

    Do u have PW+? If I read it correctly, someone said this option is available for those who have systems for over 5 yrs?
  11. K

    Nuerio Device Connection Issue

    @BGbreeder So, I was able to log into the neurio interface and connected to my home wifi. I also ensure my gateway and neurio ip addresses are reserved in my router. But the neurio is still red. I guess that's not working? Any other steps that I've missed?
  12. K

    Wait times for Solar?

    If you keep calling back everyday, you might get much earlier date due to cancellation. Call the scheduling dept not the advisor.
  13. K

    New Powerwall Advanced Options [Toggles for charging from and discharging to grid from powerwalls]

    These are nice to have, i saw both options available in my app. For the "Permission to Export", does this mean that I can set it to yes as soon as my utility approves my PTO, instead of waiting for Tesla to take me out of "self consumption" mode?
  14. K

    Nuerio Device Connection Issue

    @BGbreeder I upgraded my wifi router to a nice ASUS one before the installation. I will try to move it closer to the inverter and see if it helps. Also, the gateway was put on a guest wifi, that might be the reason? I'm seeing my production data in my Tesla apps and gateway. That's why I'm not...
  15. K

    Nuerio Device Connection Issue

    I have the PW+ with the inverter. Due to the local fire and building safety codes, Tesla wasn't able to install the PW+ with inverter close to the main panel and gateway of my main house. They installed the PW+ w/inverter 30-40 ft away(by my detached garage) from the gateway. So the neurio...
  16. K

    Tesla Neurio Device Accuracy

    Can you please tell me how to set up the host? Can I use old pc and install linux on it? Thanks.
  17. K

    Try to decide SCE TOU 4-9pm or PRIME D

    Yea, if I have an EV, it'll be an easier decision to go with PRIME.
  18. K

    Try to decide SCE TOU 4-9pm or PRIME D

    My system is pending inspections and PTO. Tesla is filling TOU 4-9 in the PTO paperwork and had me signed. I think I can request SCE to change it when Tesla submits the paperwork. I can't tell which TOU plan makes more sense for me, TOU 4-9 pm or TOU Prime? I have a 10 kW system with 1 PW. I...
  19. K

    Stuck in self consumption mode a week after granted PTO?

    Thanks for sharing, hope it will get resolved soon. I can imagine how frustrating this is. I just got my system installed last week, pending inspection and PTO submission. I told Tesla that it's is only half of the battle as this point, they said it's almost the end. I told them no due of their...
  20. K

    Low solar production before PTO, how to diagnose possible strings issue

    I also got my 10 KW system installed last week. I didn't catch the design which put both east and west facing panels onto the same string (19 panels in total). On installation day, they found out that they had to move one south facing panel to east due to roof space limitation. The designer had...
  21. K

    Testing Off Grid Feature

    Yes, I was using the off grid feature. I will ask them to adjust the PW frequency to 60 Hz and see if it makes a difference.
  22. K

    Testing Off Grid Feature

    I put in killawatt meter, it said it's 60 hz. I plugged microwave in another outlet, it's working fine. Also, I noticed my AC/Furnace fan is running at much higher speed and it's louder.
  23. K

    Testing Off Grid Feature

    Got my 10kw system with 1 PW+ installed a few days ago. Whole house back up, no PTO, in self consumption mode. I just tested the "go off grid" feature. My AC started and ran just fine. I also turned on the microwave at the same time, I noticed that the microwave seems to run slower like running...
  24. K

    Opt out arbitration clause

    So, my order has been dragged on for a long time. Finally got an installation date for next week, Due to panel shortages, Tesla has revised the order agreement to change the panels from the 425W to the 400W. Now the question, do I need to send new opt out letter to Tesla due to the "new" order?
  25. K

    Tesla solar - sending grid night and daytime consumption from solar and grid. No power wall..

    How can I ensure the CTs are installed correctly on my installation day? I want to confirm before they leave.
  26. K

    Installing EV Charger now or Wait till Solar + PW is installed?

    So, from reading other threads and if I read them correctly, it seems like: 1) It's ideal to have the EV charger circuit/breaker installed in the backup load center. So, you can see the usage on your Tesla apps and when the grid is down, you can still charge your EV. 2) But it's also ok to...
  27. K

    Installing EV Charger now or Wait till Solar + PW is installed?

    @Vines Here are the diagrams and load calculations (not sure how accurate it's, done by Tesla). The spa was removed but somehow they included in the load calculation and insisted that I removed the 60A circuit breaker for the spa from the subpanel in the garage. Based on these info, do you...
  28. K

    Installing EV Charger now or Wait till Solar + PW is installed?

    Thank you everyone for your input. I will try to get a quote from electrician.
  29. K

    Installing EV Charger now or Wait till Solar + PW is installed?

    So, my 10.2kw + 1 PW+ system order since Sept 2021 is still pending installation. The permit is finally approved 2 weeks ago but Tesla is giving me installation date of June 2022....I'm glad that NEM 3 date is being postponed now so I have more time, I almost gave up the project at one point. I...
  30. K

    How to get earlier installation date?

    Thanks for sharing, I will contact them today but will probably get the canned answer.
  31. K

    How to get earlier installation date?

    It's for 24 panels and 1 PW. I understand if they stop taking new orders and stop new installation. But they let my order sit in queue while kept entertaining new installation and deplete the inventory.
  32. K

    How to get earlier installation date?

    Ok, my whole Tesla solar project is getting more and more ridiculous as it goes, I'm almost giving up at this point. I've made many calls to them along the way to push things forward. I placed the order since early Sept last yr. 1) Took them 5 weeks to send me the first design. 2)Took another 2...
  33. K

    Install day tips!

    Thanks. Yea. it doesn't make sense that the 400w panels are larger than the 425W. I was puzzled when Tesla told me.
  34. K

    Install day tips!

    You were able to get them to do hidden conduits on the spot? Also, I was told that the 400W panels are even bigger than the big 425W, which seem to be OOS now.
  35. K

    CPUC Nem 3.0 discussion as it relates to Energy Products

    Sadly, It doesn't need to take a PHD or expert to know the proposal doesn't make any sense. But they went ahead to publish it.
  36. K

    Poor initial solar panel design (1/2 of requested size). Recommended next steps?

    I went thru multiple system design changes with them. Each iteration takes 2-3 weeks, this is after daily status call and kept repeating the same thing to whoever was on the call. Call and ask for design changes, send them layout you want using paint or any other tools. You don't want to wait...
  37. K

    Tesla Solar and Powerwall Install Complete - SoCal Oct 2021

    1 month is reasonable. My project is still stuck at LA county permit office since before Thanksgiving,
  38. K

    How long between inspection and PTO? [various areas]

    Congrats. I'm surprised that Tesla allows you to not pay in full until PTO is approved. In my and most of the purchase agreement, they request full payment within 5 days of passing inspection. And then Tesla took months to file for PTO.
  39. K

    CPUC Nem 3.0 discussion as it relates to Energy Products

    I sure hope it goes by the size of inverter. In my case, i have 7.6 kw inverter but a 10.2 kw solar size. This is in my SCE interconnection agreement that Tesla is submitting: I asked Tesla if they should update it to 10.2 in the nameplate rating, they told me SCE only cares about the...
  40. K

    CPUC Nem 3.0 discussion as it relates to Energy Products

    If all the proposal items get approved, how will it impact when you sell your house down the road? I would think it will make the potential buyers to think twice about buying houses with solar systems since NEM 3 will be in effect. What's the cost to remove the solar system? My solar project is...
  41. K

    CPUC solar decision?

    Tesla now tells me even with permit approval, they might not be able to install until Q1 sometimes next year due to supply chain issues. And they are infamous for sitting on not submitting PTO for months. So, I'm not even sure after going thru all these hassles. Also, I'm thinking of reducing...
  42. K

    CPUC solar decision?

    May be I should just cancel my project with Tesla since it's still in permit stage. Oversizing the system is going to hurt me more. There's no way I can get positive ROI quick enough with the new change.
  43. K

    CPUC solar decision?

    Yea, it seems like they want to penalize people who oversize their systems. Just curious, the size is based the size of your inverters instead of the size of your solar panels? In the NEM contract, the name plate system rating is based on inverter size, not size of your total panels. I...
  44. K

    CPUC solar decision?

    It doesn't look good:mad: So, what's the latest date to get into NEM 2.0 grandfathered rate if this proposal is approved? I skimmed through and If I read it correctly, we have to submit PTO before end of May, 2022?
  45. K

    Tesla Solar and Powerwall Install Complete - SoCal Oct 2021

    Congrats! Now Tesla will ask you for payment. Are you paying them in full? Hopefully they don't delay your PTO.
  46. K

    Solar Panels Design

    Unfortunately, my project is still pending installation permit installation. I went back to review the SCE Interconnection Agreement that Tesla had me signed a while back. It stated that: Actually, I'm getting a 10.2 kW system with 1 PW+ . Is this concern that I have to get Tesla to correct it?
  47. K

    How long between inspection and PTO? [various areas]

    Yea, indeed I signed the document you mentioned when I approved my design. My project has just been submitted for permit process. Did you pay off your project after inspection?
  48. K

    How long between inspection and PTO? [various areas]

    Wow, this is good to know, yes, I'm paying sunshine tax as well. I will try to use this on Tesla when my system is installed and see what they say. From what I read, they won't even start PTO submission until you pay in full.
  49. K

    Solar Panels Design

    My AC's LRA is 79. I have checked with Tesla, are they doing whole house backup for my 1 PW+. They confirmed it. I also heard that PW+ has soft start built in, I could be wrong. I will have to run test when everything is set up to see if the AC starts. I know running AC off on one PW+ won't...
  50. K

    Solar Panels Design

    You are lucky that your city has better taste. Do you have PW? The bozo nose is for shutting off ESS.

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