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  1. E

    Am I supposed to receive a cost estimate 24 hours before the appointment?

    Hi all, Fortunately, I've never had to go in for service before, however that leaves me with some inexperience. The app is telling me there may be cancellation charges if cancelling within 24 hours of the appointment. Currently the status says they are preparing a cost estimate. What happens if...
  2. E

    Should I replace my scratched 18 inch aero covers before returning a lease?

    The service center put my covers on asphalt and now they are scratched. (No I don't have this captured on TeslaCam). Should I go through the lease return process and see what happens? Or just shell out the $100 for a set of 4 new covers? Just worried about being charged a lot as I've heard...
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    Lease ending in 1 year, looking to stay with Tesla. What is the prodecure?

    Considering: the car market right now the delivery time of Teslas the chip shortage ..is this something I need to jump on way in advance? If so, what do i actually do to get started? Do I just go through the same steps when I was a new customer? Or is there another set of steps that existing...
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    Lease COVERED in microscratches - fix before turning in or no?

    I've always been sure to use a microfiber wash mitt, however my 8 year old niece bless her soul decided to do something nice, but used ... a normal kitchen sponge ... to wash my car, and now it's completely covered in microscratches. It's most noticeable in the Sun (black M3) and doesn't...
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    Monthly payment due today, cannot view Lease Agreement page

    (Yes, I know this site isn't Tesla support. Will be reaching out for clarification later. Just wondering if anyone has experienced this.) This is my first Tesla. I am enrolled in auto monthly payments and got a "Lease Payment is confirmed" email today. When either 1) clicking "View Summary" in...
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    Side of car scraped against cobblestone, NO marks?!

    The border of my driveway is made up of cobblestone. It starts off narrow and widens as you drive in. While reversing in, the side of my black 2021 SR+ scraped against the cobblestone. However upon inspection, there seems to be NO marks, scratches, dents of any kind? Considering the sound I...

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