Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Search results

  1. R

    Ottawa Service

    No choice for me (sorry that wasn't clear). They choose Apple Auto Glass. It was warranty work, a little different than a replacement, but only slightly. One of the roof rack clips (1st gen grey clips, later replaced with 2nd gen black clips) broke off under the glass roof and we couldn't get...
  2. R

    Ottawa service centre now in app?

    Kevin also confirmed to me on Aug 21 that they have "lots of room now" (when discussing parts storage) in the new location. Note that as far as I've been told by Kevin, it's not currently intended to be a "fully branded and walk in" service and sales centre. It's just a service centre where they...
  3. R

    Ottawa Service

    For glass work, I also had Tesla use Apple Auto Glass (on Carling I think), and they did a good job, and Kevin came and paid for it (i.e. Tesla paid).
  4. R

    Ottawa Service

    Tesla have rented space at the old Dow Honda location, and can do most repairs their now. It's not a 'drop in' (staffed) service center with signs, but it is official. they now have 3 people working the Ottawa/Gatineau area (Patrick, Kevin, ?? Forgotten his name but met him). And Kevin also...
  5. R

    Can anyone actually get summon to work at all?

    I have basically only got it to work about 5-7 times in 40-60 attempts. I have no idea how they are determining distance, but even when I hold the phone over top of the front window, it says I'm too far away. (Model 3, Android phone, car on wifi or cell (no difference); car now on 2019.12.1.2 --...
  6. R

    Ottawa Service

    FYI -- Yesterday, I was talking with Montreal "Mobile Service" coordinator (or something) and he confirmed 2nd Ottawa mobile service person -- named "Kevin" -- so hopefully Patrick won't be as overwhelmed. Didn't volunteer anything about a service bay, centre or anything -- but I didn't ask.
  7. R

    Ottawa Service

    He told me he was an employee when I last talked to him a few months ago.
  8. R

    Model 3 - 2018.42.x Regen Issues

    For me it's not a traction issue like in your case. I'm aware of the regen being traction sensitive, and it's not the case for me when this issue occurred. Car has been working just fine for regen, except since 2018.42 update, and except for noted warnings related to full or cold battery.
  9. R

    Model 3 - 2018.42.x Regen Issues

    Nope, no winters, not cold enough, normal roads, no traction issues, not a cold battery, etc, etc..
  10. R

    Model 3 - 2018.42.x Regen Issues

    As far as I can tell, this isn't true -- pressing the brake pedal doesn't apply the calipers if regen can handle the required negative forward acceleration. In most cases, it's using regen.. This is absolutely the incorrect behaviour IMHO as it changes the driving profile -- imagine if...
  11. R

    Model 3 - 2018.42.x Regen Issues

    I'm wondering if anyone else is seeing this. On two occasions, we noticed that regen is dramatically reduced, usually above 50km/hr. This loss of regen has not been accompanied by a warning, nor associated with any of the normal situations where regen is limited (cold battery, battery too full...
  12. R

    Tesla Winter Tire Package - Lead-time?

    FYI -- I just talked with Montreal Service Centre (Parts Department) this morning about rims. It seems Tesla has massively underestimated the demand for additional 18" Aero rims and they are out of stock. I was told that they weren't expecting any until January, and some orders may not be able...
  13. R

    Model 3 Wh/km

    Indeed -- or some way to provide written feedback (as opposed to the "bug report" voice command). I'd also like support/service tickets shown on the portal too...and a way to create them -- would save hours of waiting on the phone to largely be told "I can't help you, I will have to have a...
  14. R

    Model 3 Wh/km

    Interesting suggestion -- it would be nice if the car had much better charge control (like specifying cheap hours, and when you want it fully charged, and it figures out the rest...). I certainly could tweak my charge time so that it finishes before I typically need it -- most days, the charge...
  15. R

    Model 3 Wh/km

    Usually around 430km-435km. At purchase, it was 449km for the first month or so. Today it was at 429km (temperature in the garage was 6 deg C).
  16. R

    Model 3 Wh/km

    Anyone else feel like their range is taking a massive beating with only somewhat cool weather (5C-12C)? Anyone worried about the range at -20C? My wife is not happy about the range drop so far. We don't have winter tires on yet, and we're not excessively using the heat/seat heaters, but the...
  17. R

    Model 3 key fob finally coming

    (I skipped some posts on the thread, so my apologies if this is repetitive). Phone: Google Pixel XL, Android 9.0 Car: Model 3 LR RWD What I've noticed is that unless my phone is unlocked, the car usually doesn't pick it up quickly at all. So I typically pull my phone out of my pocket, and...
  18. R

    Intermittent LTE/3G reception - anyone else?

    I've been having issues a plenty with data connectivity, especially recently (possibly correlated to V9). I've been working with a tech at Tesla on it, but so far, limited progress. They keep asking for more timestamps to check into -- given them about 5-10 already. Mine started with reporting...
  19. R

    V9 imminent?

    Yep, slacker/streaming is broken for me. It was pretty bad before the update for the past few days, but now seems to be totally not working. TuneIn radio works though.
  20. R

    Ottawa Model 3

    Okay, so we are talking about the 14-50 mobile adapter is limited to 32A...not the charger in the car. Hence I get the confusion... Yeah, I have at least one, possibly two, 14-50 socket(s) in the house with 30A and 40A breakers (dryer and stove respectively). Electrically that doesn't matter...
  21. R

    Ottawa Model 3

    I have a Tesla HP wall connector, yes. Note that it is not a technically charger, or a charge controller. For clarity, let me explain it in more detail. The charger (inverter and battery charge controller) is in the car (it's part of the battery module in the model 3). The wall connector and...
  22. R

    Ottawa Model 3

    Are you sure? Mine charges at 48A, and it's 2 weeks old....
  23. R

    Ottawa Model 3

    That's what I would expect, but that timing is still pretty good for delivery. I would have expected 2 weeks. Are they still having you come in to do the paperwork at IC?
  24. R

    Ottawa Model 3

    Ugh, that's stinks. Was it delayed crossing the border?
  25. R

    All season mats for M3

    So Was there context on where winter would be starting (in terms of the date) in Elon's posting...? (Must have missed it). Could vary by a few months depending on where...? (Hopefully he doesn't mean LA....)
  26. R

    Tesla Wall Connector out of stock

    Indeed -- was planning on order a bit early for that reason...
  27. R

    Waiting for delivery in Ontario

    ugh -- hopefully they manage to sort something out..., but your signature shows you had a VIN assigned, is that "no longer" the case?
  28. R

    All season mats for M3

    Email sent to their sales department...
  29. R

    Recommended Electricians for Charger Installation

    Ditto! Has ESA inspected it yet?
  30. R

    All season mats for M3

    I was hoping Tesla might eventually make some available (maybe before winter this year), but I haven't heard anything about them. Anyone else heard if they plan on making some?
  31. R

    Ontario Provincial Parks Camping Charging

    The socket type is typically a TT-30. There are some third party adapters available, or adapters to one of standard adapters provided with the car (but with those you might need to explicitly tell the car to limit the charge rate).
  32. R

    Help, Anyone knows electrical, this is 8/3 or 6/3 wire.

    Looks good to me.
  33. R

    Help, Anyone knows electrical, this is 8/3 or 6/3 wire.

    So that was my thought too, but talking with electricians, they say the opposite. They want no surprises, and only conductors in use should be connected. Certainly the ESA inspector that inspected my wiring was okay with it being disconnected (and safely terminated, I used wire caps).
  34. R

    Help, Anyone knows electrical, this is 8/3 or 6/3 wire.

    For a 240V car charger, you only use L1, L2 and ground. Neutral is not used, and thus not supposed to be connected. Ideally, one would use 6/2 wire, but it's harder to get.
  35. R

    Waiting for delivery in Ontario

    Thought June, pickup is at International Centre near the airport due to high volume of cars. Otherwise it would be Lawrence or Oakville services centres. I don't believe they do deliveries at the sales locations (like Yorkdale). On the rebate, people have cited examples as quick as 8 days after...
  36. R

    Help, Anyone knows electrical, this is 8/3 or 6/3 wire.

    So mine with insulation is about 7-8 mm, the copper conductor is just a bit over 4 mm. Looking at wikipedia, 8 AWG copper conductor diameter is 3.2 mm. So if yours is 4-5 mm with insulation, it's likely 8 AWG.
  37. R

    Help, Anyone knows electrical, this is 8/3 or 6/3 wire.

    What's the diameter of the wire with insulation? Or take another photo with a tape measure. Without scale, it's hard to tell. Looks about right for 6 AWG though...
  38. R

    Waiting for delivery in Ontario

    Having it delivered to Ottawa from Montreal wouldn't trigger the potential tax issues, only taking delivery in Montreal might. (Like a shopping address on an order) I gathered the delay for local delivery might be as long as few weeks. They weren't keen on it though, but did offer it as an...
  39. R

    Waiting for delivery in Ontario

    Toronto. There might be tax implications (never properly confirmed either way) and delays getting it from Montreal. With the Ontario rebate at potential risk, I'm going for minimizing delays, otherwise I probably would have had it delivered to my house.
  40. R

    Tesla Charger Installation Material in Garage

    Actually, sorry, you said Tek... Not sure about Tek since it's protected, and has different thermal characteristics. I was thinking NMD.
  41. R

    Tesla Charger Installation Material in Garage

    I think they aren't allowed in parallel contact. I would have to check. I wouldn't suggest them together in parallel though, even if permitted.
  42. R

    Tesla Charger Installation Material in Garage

    They cannot run it through the same hole. Must be at least 30 mm (can't remember the number from sure) away from parallel conductors due to thermal reasons. (I could dig up the code reference, but busy with something else right now...)
  43. R

    Tesla Charger Installation Material in Garage

    One big difference could be if they have to drill through joists in the basement to mechanically protect the cable. Unless in conduit, or BX, it cannot be stapled to the bottom of joists unless adjacent to something 'big' (e.g. steel girder). Drilling joists is slow and annoying, although most...
  44. R

    Tesla Charger Installation Material in Garage

    I find BX ugly, and messy personally. PVC is fine, but is chemically bonded to connect, so must be moslty thrown away to modify. In general, they all sound like they comply with code, although if you are going with a 60A breaker, you will also need a disconnect box in the garage (cost $20).
  45. R

    Tesla Charger Installation Material in Garage

    The EMT would be my preferred solution, although price might be a bit high. Materials are around $450-$500 (for a ~25 meter run), labour about 6-7 hours for experience person, probably about 10 for someone who isn't, but still has the tools (not counting getting parts), and assuming some...
  46. R

    Ontario EV Rebates Cancelled July 11, 2018

    (Just for another data point) I ordered Apr 28 (on weekend), got order shipment confirmation on May 1, and was delivered on May 3rd.
  47. R

    Ontario EV Rebates Cancelled July 11, 2018

    Yes. Read the rules, there are slightly different requirements when not claiming installation.
  48. R

    Ontario EV Rebates Cancelled July 11, 2018

    I believe existing cars qualify, so long as there has never been a charger rebate applied for for the specific car. Check the rules, I think its pretty clear from when I last read them.
  49. R

    Ontario EV Rebates Cancelled July 11, 2018

    I plan to take a photo of the vehicle registration and attach it to the email submission with the other documents (after reducing the size a bit).
  50. R

    Waiting for delivery in Ontario

    Had my first dream about driving in the car last night...must be getting close (ish - 2 weeks still). Not sure I will sleep much the night before, especially since I have to be up before 6 am.

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top