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  1. R

    PG&E ev-pulse and Tesla login

    But note the second clause, "or have been impacted by a Public Safety Power Shutoff (PSPS) event in the last 5 years." That is pretty inclusive.
  2. R

    Tesla App Utility plan configuration: Multiple Peaks, Buy/Sell Behavior, etc

    Thank you. That is very helpful. And, Yes, I did need to enter it as EV2-A.
  3. R

    Tesla App Utility plan configuration: Multiple Peaks, Buy/Sell Behavior, etc

    Just looking for the basics here. I live in Oakland, CA and have had solar for several years and a Powerwall for two. I hadn't checked the Tesla app for a while and just now discovered the changes. I called Tesla to have them walk through it with me, and they said I needed to get certain info...
  4. R

    Did it upgrade?

    When I got in my car yesterday, it indicated that it was ready to upgrade the software. I needed to leave so I chose the option for it to upgrade at 11 pm that evening. However, I can’t find a method to confirm that it did successfully upgrade at that time. And if it didn’t, how do I get it to...
  5. R

    Email from Tesla - Powerwall uses 3G Cellular Please connect to Wifi or Ethernet

    I, of course, ran into the same problems as everyone else when I tried connecting this morning after seeing the Tesla email. I tried a few things, of course, got no where, and decided to check here. When I saw everyone was having the same issues connecting, I stopped working on it, as it was...
  6. R

    Climate on on continuously

    Yes, that is true. But this was different. It was running continuosly for several hours, and it was quite cold in the car and around it.
  7. R

    Climate on on continuously

    I got a notice that my climate control had been on for a long time. I went out to the garage and heard the fan on high and it was cold around the car. I sat in the driver's seat and it was cold in the cabin. However, the temperature settings for both driver and passenger were 72 as usual. I...
  8. R

    PowerOne inverter issue

    No, there was no guarantee that production would be continuous and uninterrupted.
  9. R

    PowerOne inverter issue

    Seven years ago Solar City installed two rows of panels and a PowerOne inverter on my house. At the time, they gave three options for payment, purchase outright, 20-year lease with fixed and scheduled payment increases, or lease, but prepay the lease and avoid the ongoing payments and increases...
  10. R

    2 solar panel systems a 1 powerwall (N. California)

    I had two rows of solar panels on my house installed by Solar City about eight years ago. Last Spring, I had another row of panels, different manufacturer, installed by Infinity Energy along with a Powerwall. In the Tesla app, under My Home, I only see the output of the original panels. However...
  11. R

    Battery federal write off

    Does the installer provide any additional paperwork specifically related to the tax credit beyond the invoice, or is the invoice all you need?
  12. R

    Progress on SGIP request

    @mnsweeps, actually it wasn't Tesla. I wanted to work with them on this. But after signing up with them at the beginning of the year for the Powerwall, and despite multiple calls, I never could speak with someone who could write the contract and get it scheduled. Finally, through a friend, I...
  13. R

    Progress on SGIP request

    Just to close this out, I received the SGIP check yesterday for $2320. To summarize, single battery install in May, PTO in July, check in December. What seems clear though is that my experience is not a predictor for what may happen for someone starting the process today. As they say, "YMMV."
  14. R

    Progress on SGIP request

    Another step forward, although I am still holding my breath. I received another email from PGE saying that they need the Incentive Claim Form, which outlines my project’s eligibility for the rebate. They also wanted the Project Cost Breakdown and Affidavit. Infinity prepared everything and I...
  15. R

    Tesla Solar Install Issues

    @dcorb9906, you asked for a number specific to install. I don't know if there is one. But I expect you can start with the number for Solar and go from there - (877) 961-7652.
  16. R

    Powerwalls during PG&E PSPS 2020-10-25

    @getakey, so have you set it up again to now include partial peak? Did you enter peak exactly in the hours it covers?
  17. R

    Powerwalls during PG&E PSPS 2020-10-25

    @miimura, I see from your images that you have chosen to enter Peak exactly as it is defined by PGE, and having the partial peak fill in those undefined times. And you are right, the amount of solar generation is a moving target as we move into Fall and Winter. My question, though, is what...
  18. R

    Powerwalls during PG&E PSPS 2020-10-25

    Getting back to the Price Schedule settings, I'm curious how the Northern CA/PGE folks handle the partial peak period. I too, live in Northern CA, Oakland to be exact, and I entered the exact times for Peak (4 - 9) and Off-peak (12 - 3). Although you can't directly enter the time for partial...
  19. R

    Strange restarts

    In terms of the frequency issue, thanks to the forums, I became aware of that issue and at my request Tesla lowered it, I believe to 62.5 a number of months back. The restarts happened around noon. The Powerall went down to about 50% overnight. By noon there had been recharging from solar, but...
  20. R

    Strange restarts

    I don't think the issue was my old laser printer. I believe it only happened three times, and all within about 60 to 90 minutes. I only knew because of the sound the printer makes when it starts up. It was around noon, so no lights were on. I called it in to the company that did the install...
  21. R

    Strange restarts

    The power to the house went off completely and immediately came back on. My old laser printer makes a noise when it restarts and I heard that noise each time. The powerwall graph and the solar graph both show several very close increase and decrease around that time.
  22. R

    Strange restarts

    We are in the fire zone in Northern California so our power was turned off as scheduled last night, 10/25. Powerwall took over quickly and all seemed right. I was surprised and disappointed to learn that my Comcast Internet does not work during a power outage despite my cable modem continuing...
  23. R

    Comparing solar quotes and wondering about installation experience

    I worked with Infinity Energy for installation of a PowerWall and additional solar panels (original installation done about eight years ago by Solar City). My overall experience was very good and it appears I'm close to getting the SGIP payout which Tesla made clear they would not be able to...
  24. R

    StormWatch on again in NorCal - 10/13 12:00PM

    Not on for me, at least so far, in the Oakland Hills above the zoo. I'm also not in the currently outlined PSPS area, although it is not too far from me. I know those are separate programs with a separate decision process.
  25. R

    Progress on SGIP request

    @holeydonut, you are right that mine is small scale residential. The email from PGE said my application, "has been submitted to Small Residential Storage Step 6 and is pending review." The last time I checked the spreadsheet, I was around number 390 after filtering down to my group. And my...
  26. R

    Adding a supercharger stop

    I hope that happens. I was aware of the limitation on waypoints, but hoped that superchargers were a special case with some work around. Clearly, not the case.
  27. R

    Progress on SGIP request

    My SGIP request for a single Powerwall install seemed to be stuck for a long time. The date listed was from last March and it just indicated that the application was submitted. That was when I had agreed to the install. The actual installation happened in May and the PTO was received in July...
  28. R

    Adding a supercharger stop

    How do I add a non-required supercharger stop to an existing navigation route? Of course, I can set the navigation to go to the supercharger, and then set it to my final destination when supercharging is complete. But is there a way to request the final destination and tell it to add the...
  29. R

    No Connectivity

    Had a situation happen a few days ago, and I'm looking for suggestions as to what I might have done differently. I was in Yosemite National Park and staying in Yosemite Valley. Navigation was working perfectly with no problems. I used it one evening to navigate to an incredible lookout point...
  30. R

    Bay Area to Yosemite

    Thanks, Randy. That one is perfect. For some reason, it didn't show up as having super chargers on the Tesla Trip Planner - Go Anywhere | Tesla, and I had not tried yet to look at the trip from my car. I should have used A Better RoutePlanner.
  31. R

    Bay Area to Yosemite

    I have a long range Model 3 and am planning a trip to Yosemite from Oakland next week if the air quality stays reasonable. It looks like the last super charger is in Manteca, just 59 miles in on a total of 174. I was hoping on arriving with more charge to allow for driving around in Yosemite and...
  32. R

    What is your reserve percentage set to and why?

    40% for me right now with one PW. I expect to increase it in the Winter, but will determine if and how high when I see the numbers in a few months.
  33. R

    Storm Watch Active in SF Bay Area - 2020-09-25

    No Storm Watch so far in Oakland Hills. Guess they are starting where it will be the hottest.
  34. R

    Can't take advantage of Powerwall Coordination feature

    In the most recent software upgrade for my Model 3, 2020.32.3, there is a feature labeled Tesla Powerwall Coordination. The release notes say that, "your car coordinates with Powerwall for enhanced charging during a power outage without exceeding the energy and power capabilities of your...
  35. R

    Model 3 HW3 retrofit questions, wait time, issues

    This past Monday, August 24th, I used the app to schedule my upgrade. I had not heard from Tesla, but thought I would give it a try. I live in the San Francisco Bay Area. I don't know if it mattered, but I indicated that it was already paid for and the date, which was a year ago. I choose the...
  36. R

    Curious about your experience with Tesla Energy

    Back in the early part of the year, I tried multiple times to get through to the team to get a quote and place an order for a Powerwall. I left many messages through the first level agents who answered the phone, but never got a call back. Finally, a friend who already had one installed put me...
  37. R

    Programming Partial Peak (shoulder)

    So arnolddeleon, it sounds like you enter the times for peak and off peak as they are, and let the balance be defined as partial. You do not include partial in either your peak range or off peak range as getakey does. I know some others follow that strategy, as well, as the logic for partial is...
  38. R

    Programming Partial Peak (shoulder)

    Yes, this plan, unlike the previous PGE plan, is the same seven days per week.
  39. R

    Programming Partial Peak (shoulder)

    I'm curious what other Pacific Gas and Electric (PG&E) customers are doing for time entry if they are using Time-based Control through the app. There is a shortcoming in the current version of the app related to entry of a Partial Peak time period and I wonder how others are handling that...
  40. R

    PG&E rolling blackouts during heatwave (Aug 14 2020 —> ?)

    During a time like now when StormWatch is active and for the period that it remains active, what would be the difference between setting the reserve to 100% or turning StormWatch on? I understand the automation advantage from leaving StormWatch on in the long run. I’m just wondering if there are...
  41. R

    PG&E rolling blackouts during heatwave (Aug 14 2020 —> ?)

    @JPP, I am also on EV-2A, but with the app and a Powerwall, I just look at it as an opportunity to sell back from 4 - 9, at the highest rate, using my Powerwall as the source during those hours rather than the grid and recharge it from solar for free, or at worst, from the grid when rates are...
  42. R

    Possible to add Powerwall to older Solar system?

    Very helpful information provided already which matches my experience. I’m in the Oakland Hills, have a 2.5 kW system installed by Solar City about 8 years ago, and just added another row of panels and a Powerwall a few months ago. I wanted to work with Tesla, but they couldn’t install until...
  43. R

    Powerwall 2 + UPS Connundrum - and solution

    Interesting. I see, looking back at my post, that I did say “full” when referring to the Powerwall. However, that was not quite true. It was getting close, somewhere in the 90’s when the power was restored to the neighborhood and the excess could be sent to the grid. But, I did wonder what would...
  44. R

    Powerwall 2 + UPS Connundrum - and solution

    I don’t know if the frequency actually increased to the new maximum. I just know that even if it did, the UPS still was able to switch back to standby mode quickly and was likely only supplying power for a second or two before switching back.
  45. R

    Powerwall 2 + UPS Connundrum - and solution

    I went ahead with the CyberPower, although opted for the CP1000 instead of the 850, as it was only $5 more through Amazon. With just my Dell XPS desktop, cable modem and router plugged in, it is way more than enough. I set it up on Thursday, and woke this morning to a local power outage which...
  46. R

    Energy in 2 powerwall drained from 100% down to 5%

    When you did your test, was there a setting you used to prevent the Powerwalls from recharging from your solar panels or the grid? When our power company here in Northern California turns off our power in the Fall for one or two days due to fire danger, I will be relying on recharging from our...
  47. R

    Powerwall 2 + UPS Connundrum - and solution

    Tesla tech support would not lower the max cycles for my system unless I gave them a specific UPS even though I haven't purchased one yet. I told them the one that @cali8484 had suggested to me previously in this thread, CyberPower CP850PFCLCD PFC, and they then lowered the cycles to 62.75. Do...
  48. R

    Powerwall 2 + UPS Connundrum - and solution

    So now the main question I have is why doesn't the Powerwall act like a $100 UPS when the power goes off and switch over fast enough to avoid any shut down of equipment it is supporting? Does it have to be that way or is it an oversight by Tesla that they will address with the Powerwall 3?
  49. R

    Powerwall 2 + UPS Connundrum - and solution

    @jjrandorin - I spoke with Tesla today and asked if they would lower the frequency. The agent I spoke with checked with level 2, who pushed back on making the change without knowing which UPS I had. But he will try to still make it happen. He did note that the current frequency on my Powerwall...
  50. R

    Powerwall 2 + UPS Connundrum - and solution

    I have a Powerwall 2, and am disappointed to find that in the event of an outage it doesn't switch over fast enough to avoid a reboot of my Dell XPS desktop computer, cable modem and router. However, I assumed a UPS would take care of that issue, but understand from this thread that it may not...

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