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  1. J

    EAP Removed After Vehicle added to Tesla Account

    Guess the Tesla software control ability to remove software from used cars became a new revenue stream for them. Even after a used car is delivered by a dealer. I guess the car delivered “as-is” doesn’t apply to software in the car. Thanks everyone for your input, appreciate the insight.
  2. J

    EAP Removed After Vehicle added to Tesla Account

    @MP3Mike, on the CarFax it only has one owner listed. Also, when Vroom advertised it, it said Autopilot. I don’t think Vroom distinguishes EAP vs AP on their website.
  3. J

    EAP Removed After Vehicle added to Tesla Account

    Is there a way for me to find out what the original owner purchased? That way I can show that documentation to Tesla?
  4. J

    Trying to claim ownership on Tesla website, but keeps saying “unable to process, try again later”

    New thread for EAP removal: EAP Removed After Vehicle added to Tesla Account
  5. J

    EAP Removed After Vehicle added to Tesla Account

    Purchased my used 2017 Model S from a 3rd party dealer, having been advertised that autopilot was on it. Before the car was added to my Tesla account, saw that Enhanced Autopilot (EAP) was on it. After the car was added to my Tesla.com account, I noticed that it now only says “Autopilot”. I’ve...
  6. J

    Trying to claim ownership on Tesla website, but keeps saying “unable to process, try again later”

    Hey guys I’m gonna start a new thread about EAP being removed from my Used Tesla so we don’t mix topics. Will let you know when the new thread is created.
  7. J

    Trying to claim ownership on Tesla website, but keeps saying “unable to process, try again later”

    Other than my driver’s license... I sent my Buyer‘s Tag Receipt, and picture of my Temporary Tags from Vroom.
  8. J

    Trying to claim ownership on Tesla website, but keeps saying “unable to process, try again later”

    Is there a way I can find out what was on the car before it was sold to Vroom? In any case, is it Tesla policy to remove EAP when a Tesla is sold at Auction and/or from a Private Party?
  9. J

    Trying to claim ownership on Tesla website, but keeps saying “unable to process, try again later”

    So I went @TCMX route with chat, and then send documentation via email yesterday. Received an email today that the car was added to my account. Thank you all for your assistance. Now a new problem... they removed the Enhanced Autopilot that was on the car. Now it just says Autopilot on the...
  10. J

    Trying to claim ownership on Tesla website, but keeps saying “unable to process, try again later”

    I think this may be the case. I went ahead and did a Tesla.com chat with someone, who then emailed me and the subject line did have a ref ID on it. Sent my docs, and license via email. Hopefully turnaround time isn’t too long, but who knows these days.
  11. J

    Trying to claim ownership on Tesla website, but keeps saying “unable to process, try again later”

    So tried to go your route, and would never have thought a customer support email would go unmonitored! when did Tesla customer support become this bad? Any other ideas folks?
  12. J

    Trying to claim ownership on Tesla website, but keeps saying “unable to process, try again later”

    Oh TCMX, did you just provide the Buyers Tag Receipt to Tesla? Vroom only gave me that and of course the Temp Tags.
  13. J

    Trying to claim ownership on Tesla website, but keeps saying “unable to process, try again later”

    Thanks again TCMX! You’re a life saver. Was about 2nd guess my Tesla purchase from Vroom.
  14. J

    Trying to claim ownership on Tesla website, but keeps saying “unable to process, try again later”

    Oh glad, I’m not the only one. Do you mind sharing the email address that Tesla gave you to communicate with them?
  15. J

    Trying to claim ownership on Tesla website, but keeps saying “unable to process, try again later”

    Thanks 2101Guy, tried going this route and they gave me the 1 (888) 518-3752 number, which just routes me around again. Anyone know if the website has had this problem before with trying to claim a vehicle?
  16. J

    Trying to claim ownership on Tesla website, but keeps saying “unable to process, try again later”

    So I bought a used 2017 Tesla Model S 90D from Vroom, and am trying to claim ownership on Tesla.com. I attach the Bill of Sale, and photos of my driver’s license. And everytime it says “unable to process, please try again later.” It’s been like this for the past 2 days. I also need to schedule...
  17. J

    What do you dislike most about your Model 3?

    Having no key fob. The phone thing is nice. But it's unreliable and takes longer.
  18. J

    My new Model 3 has faulty battery. Needs replacement...

    Similar situation for my end of March 2018 Model 3. After about 1000 miles and the latest firmware update, the car was totally dead. Could not power up and had to have Tesla roadside assistance tow me to the nearest service center. Was told they had to replace the drive unit and Phyro Fuse...
  19. J

    Model 3 - Key Fob yes/no?

    Definitely hoping for a Key Fob for the Model 3. The phone key is a little unreliable at the moment. It would be nice to push a button to lock and unlock doors/trunk/summon without the app. The app takes too long to wake up my Model 3. Also assumes there's good LTE signal.
  20. J

    Moving Time and Temp to Left Pane

    After driving the Model 3 for about a month, there are times I'd like to take a quick glance at the clock and Temp. And of course it's all the way to the top right edge of the screen. Looking at available screen real estate I would suggest moving it to the top left corner. Nothing is there...
  21. J

    Moving Time and Temp to Left Pane

    After driving the Model 3 for about a month, there are times I'd like to take a quick glance at the clock and Temp. And of course it's all the way to the top right edge of the screen. Looking at available screen real estate I would suggest moving it to the top left corner. Nothing is there...
  22. J

    Wiki Model 3 Order Tracking Spreadsheet

    Invite to configure: 2/16/18 VIN: 3/9/18 Delivery Scheduled: 3/29/18 Delivery Rescheduled by Tesla (logistic issues): 3/31/18 blue, LR, PUP, sport wheels
  23. J

    Late (facelift) 2016 S75 with AP1 - NoVA Area

    Unfortunately it is not eligible. Recently talked to the service center and my car did not make the cut.
  24. J

    Late (facelift) 2016 S75 with AP1 - NoVA Area

    Car is still available. Please PM me if interested. Thanks!
  25. J

    Wanted: 2014 or later MS with AP1

    Looking for a 2014 or later MS with AP1, tech, and panoramic roof. Looking at low $50k or better. I know it's wishful thinking but CPOs are very low in inventory right now. I'm located in DC / Northern VA area.
  26. J

    Tesla 2014 Model S 85kwD for Sale

    What year is your car and how many miles? Where are you located and do you have an extended warranty?
  27. J

    Rant Post: Teslas for Sale

    Amen Lee_B! Tried selling my MS75 as well here, and it get's hijacked by others to be a post about Apple vs Android. Have a good veterans day!
  28. J

    Late (facelift) 2016 S75 with AP1 - NoVA Area

    It was delivered in Nov 2016.
  29. J

    Late (facelift) 2016 S75 with AP1 - NoVA Area

    If anyone is interested, I'm tring to get a feel of the demand of my Late 2016 (Facelift) Solid White Tesla Model S 75 (software upgrade from 60) with AP1. Please note this is the manual trunk before the power liftgate became standard. This car also has a clean history, no accidents, Opti-Coat...
  30. J

    Any Advice for Buying a Tesla in Other Cities?

    Any preferred shippers you can recommend?
  31. J

    Want to buy Facelift ‘16-‘17 model S

    Sorry, had to adjust some settings on the album. Here is the updated link: https://photos.app.goo.gl/mb17hpVWlSZBSBrr2
  32. J

    Looking to buy: Model S in Northern Virginia

    If anyone is interested, I'm open to selling my Late 2016 (Facelift) Solid White Tesla Model S 75 (SW upgrade from 60) with AP1. Please note this is the manual trunk before the power liftgate became standard. This car also has a clean history, Opti-Coat Paint Protection and approx 6800 miles...
  33. J

    Want to buy Facelift ‘16-‘17 model S

    If anyone is interested, I'm open to selling my Late 2016 (Facelift) Solid White Tesla Model S 75 (SW upgrade from 60) with AP1. Please note this is the manual trunk before the power liftgate became standard. This car also has a clean history, Opti-Coat Paint Protection and approx 6800 miles...

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