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I use verizon for phone service. I am definitely able to connect to the wifi, and on wifi at work. The car isnt parked anywhere that should obscure its connectivity to any 4G or Wifi network.

The app won't connect to my car unless I'm on my home wifi(same as the car). For example, I can't see charging status, adjust the climate control, see the location, lock/unlock, etc. it's essentially useless. I don't have VPN on my phone. Not sure if it matters, but I'm using an iphone...

Hello, I'm having difficulty with using the auto-park features and summon features of my car. I read in the manual if i'm going<10mph, it will look for parallel or perpendicular parking spaces, and an option should appear that will allow the vehicle to park itself. I've not seen this icon come...

Hi All, Just took delivery of my model 3 performance(with full autopilot abilities) and have not bee able to successfully use my mobile app unless I'm on the same wifi network. I've rebooted both my car, and phone, disconnected/reconnected the wifi, Bluetooth, and delete and reinstall the app...