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Didn't I post the internal doc info at the beginning of this thread? ;) Totally agree that TMI will do more harm than good in the wrong hands.

That is likely one of the cabin air filter housing bolts. Very common to lose these when removing the housing to get to the battery or main fuses, depending on the model year.

Serial number indicates the battery was manufactured in December of 2022. 22 being the year and L being the 12th month. Awesome!

Fortunately this is not the case. If 100lbs or even 500lbs meant your airbags won't work properly, there would have to be warnings all over in cars to not carry passengers.

I see a little over 1600 new S & X available per https://ev-cpo.com/

https://shop.snapon.com/product/supplemental/E10-5-Lobe-Socket-for-Tesla-Vehicles/ASTTSE10TP5

I don't think it is the shop. Independent shops have only one option and that is click the part they need in EPC submit the order. The tough part is that they are at the mercy of the system and, often, the lack of critical thinking on the other side (Tesla procurement). I'm back at a...

State Farm uses a third part estimating system to quote parts as all non-Tesla shop do. This is a good placeholder but when the shop orders in EPC, they input the VIN and the Lathrop parts facility will supply the correct part. Per Tesla, the air springs need to match side to side but not...

07-B is not the correct part for a '15 85D. You can use 6006352-06-B or 6006352-06-C

I have run certified shops and a Tesla owned shop. There are no rules that say we have to destroy used parts. The only time we had to destroy parts is when they are received damaged or flawed. In those cases we have to email photographic proof that we destroyed the part in order to receive a...

I have done this retrofit on three of my cars and had no issues asking the SC to update my gateway settings as long as I was having other work done. Otherwise you are looking at .5-1 hour labor. Still cheaper than the $1100 I was quoted for them to do everything.

Internal documents show this for DI_w166_hvilOutOfBounds: "The drive inverter (DI) has detected that the high voltage interlock loop (HVIL) voltage is outside of the specified range. This alert only applies to small drive units. This alert is set if HVIL voltage is +/-0.3 volts or +/- 1.5ma...

Well, it certainly isn't the TB2 that I had as a management level employee. It is dumbed down quite a bit. When I click the VIN and see the different gateway items, I noticed that more things prompt a contact to Service Engineering than I recall in the SC version. I can change "spoiler"...

The download link for Toolbox 2 is in Toolbox 3 now, so I have working access to both. The gateway unlocks when in Service Mode Plus after a few seconds with my foot on the brake and the right turn signal on. The service manual shows this:

I currently own three Model S's including an S60 I bought with a failed pack. If I have that upgraded to the new 90kWh 1014116-00-C pack at the Service Center, can I swap the pack between that and one of my 85's without help from the SC? I have the public subscription version of Toolbox and...

Please show a picture from your account online that shows the features of this car. The concern I would have is you do not yet have this on your Tesla account and when added, the FSD and FUSC may be stripped. When I worked for Tesla, we sent a lot of cars to Manheim and Adessa. Those cars...

Who hurt you? There is no reason to be so negative. I just bought a dead S60 and have the new 90kWh battery on order so practicing what I preach.

Tesla-owned collision centers, like San Juan Capistrano and Oceanside, receive parts quickly and most have common collision parts in stock.

Be careful as the majority of policies cover only 30 days rental. If the at-fault party has adequate coverage to cover your repair and rental, you will want to start a new rental that is billed directly to them.

The diagnosis fee seems out of line to me. Other than that, the fix is in line with your symptoms. If you decline, how much are you on the hook for?

Unfortunately, based on this invoice, you paid too much and didn't even get the fix. Take it back and have it fixed again along with a refund of the overpayment.

What was the additional expense and what did they change? When mine was in for the $350 fix, they wanted to replace the two lower arms on both sides and quoted $2200. That may have included the $350.

No but here is another tip: If you end every submission with a question mark (regardless of you actually asking a question), it will be a red flag if the advisor dismisses a question without a response.

If the prior was cancelled or closed as completed, yes.

Once a "Service Visit" (SV as we called it) is cancelled, your chat responses are trapped in the cancelled visit. Anyone can research a cancelled SV and see your cries but notifications are no longer sent and the SV is gone from the queue.

As a former employee I'll tell you to be sure to always have the last word in the chat and use a complete sentence. All responses from the customer result in an added count to the indicator at the top of the screen of the assigned advisor. That advisor has two options; reply to the thread or...

The new pack has 14 modules and the reman has 16. The weight difference is around 100 lbs., and the better cell tech in the new battery allows faster charging.

Old pack isn't worth the money. You need to insist on the newer pack if you are paying out of pocket.

Anyone know if it is possible to lock my filter for sorting the forum by first post? Specific to the for sale forums, I like to know if anything new has been posted so I filter by first message. This makes the "bump" posts less of a nuisance along with the desperate part seekers that revive...

About $14k. Hopefully you live close to a Tesla owned body shop like Tesla Collision Bellevue. Those shops get priority on parts.

The front of the front wheel liner is plastic and there have been a few revisions. Only the rear section of the front liner matches the rear wheel liners in what looks like trunk liner carpet. Can you share a photo?

There is nothing to diagnose. A quick visual will confirm you have the faulty clevis mount which is enough to warrant the full correction code.

Just share this with them. Specifically the billing for SB-21-39-001 part.

Tesla Insurance repairs at a Tesla owned location have a 75% parts discount. I always thought this was ridiculous when I ran one of their locations. That discount should be behind the scenes but management felt otherwise. One thing you can do is have the shop order additional stuff on the...

At Tesla, the old pack for S & X has a $10,000 core value regardless of condition while 3 & Y have a $5,000 core. From what I understand, @wk057 works differently as he expects a good pack exchange when performing an upgrade.

The " thc_" items are not a problem but when I worked for Tesla I would clear mine. There is a toolbox sequence that can be run to re-sync the active aero flaps and will clear this. No chance a SC will do this anymore with the volume of customers they have now.

When did you have work done? The email was sent to all of service on October 22nd, 2021. If you had the work done after that, you should be able to get a refund or other consideration.

Applies to dual motor S&X 2014-2020 although many 2020 are already good.

I have it but cannot share due to NDA. Referencing the article number is enough for the SA to learn the process.

I just had the clevis and half shafts replaced on my 2014 last week. The initial estimate was $2300 then I pressed the advisor on the $350 fix. He spoke to another SA who showed him how to properly associate the discounted correction code. Final total was $350 plus tax.

What part number is the battery on the estimate now?

Thanks. Those are pre-refresh offsets. I guess it's good that you didn't try to use them.

There are many old sayings. I am talking about today and the market has taken a sharp turn. At the time many of us ordered the market was seriously booming. Of course that wasn't sustainable but you should take advantage when you can. Anyone following through with a major purchase today...

What are the wheel offsets?

Here on TMC and on Facebook Marketplace. The buyer found me via the Facebook post.

It's all relative. I believe a $20k+ drop in resale in a few weeks is terrible regardless of my cost.

Resale is terrible. I bought my 2022 MX Plaid for $132k OTD figuring that I could drive it for a year and sell for what I paid. As the market started to dive six weeks ago I started checking all the wholesale channels and found offers as low as $99k at Vroom and up to $129k at CarMax. After...

The digit before NF is the check digit and is solely used in a mathematical check of the VIN. We can better judge the age by the three digits after NF.