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  1. M

    flawless delivery

    Hey Mell, waiting on some more videos, this one has been helpful thx. I couldn’t tell from the vid if the tail lights are in order.
  2. M

    Tesla Customer Service ...... IS HORRIBLE

    Same thing, got a response in about 5 days. There is no phone number that you can call, is that even legal? I have not had such an experience before.
  3. M

    Delivery Issues 33k Vin

    From my experience, whats not fixable will always be within spec. Also because of liability concerns they will say we will fix it within tesla’s spec which is very very vague.
  4. M

    Took Delivery 07/29 VIN 29xxx peabody MA

    Update: Returned the car today, the rep was nice and understanding, his take was that “they might have rushed this one”. in any case i cant order the same trim for 1 yr, he let me know twice. I was also told that I should be expecting my deposit within 60 days I had to call to let them know...
  5. M

    Took Delivery 07/29 VIN 29xxx peabody MA

    Congrats man, you had what it takes to reject your first delivery.
  6. M

    Is it smarter to wait before ordering?

    Took Delivery 07/29 VIN 29xxx peabody MA
  7. M

    Took Delivery 07/29 VIN 29xxx peabody MA

    Agreed, I don't believe in perfect cars. But this one just had a gazillion of issues, I was told right away that this car passed tesla's inspection at delivery.
  8. M

    Is it smarter to wait before ordering?

    Tesla does not have these under control. Took delivery at the end of July and I have a thread describing all those problems. In fact a coworker who got delivery pre-covid has a car that is in much better shape.
  9. M

    Took Delivery 07/29 VIN 29xxx peabody MA

    You have 7 days / 1000 miles to return it. Return Policy you have 100 miles to report pre-delivery issues.
  10. M

    Took Delivery 07/29 VIN 29xxx peabody MA

    I took delivery but i am not keeping it.
  11. M

    Another rejected model Y

    @RedGVAN what was the delivery location? i had a similar experience: Took Delivery 07/29 VIN 29xxx peabody MA
  12. M

    Took Delivery 07/29 VIN 29xxx peabody MA

    It is in the best interest, i agree, but we are humans, excitement plays a big role in this, once reality settles in, things change, unfortunately its usually post delivery. This car should have not passed quality control in the first place. VIN is 29xxx, did you ask for the exact VIN?
  13. M

    Took Delivery 07/29 VIN 29xxx peabody MA

    Update: I went to Allston Collision in MA, had Paul Chaet (general manager, really nice guy) take a look at it. 1- Return the car 2- The car has been worked on. 3- Nobody is going to be able to fix it to a generally acceptable level. There is one other major issue: Color mismatch (its not the...
  14. M

    Took Delivery 07/29 VIN 29xxx peabody MA

    Minor: 8- a-pillar-passenger-side 9- paint 10- headliner-gaps 11- rocker-panel-meets-trim 12- marks-on-headliner 13- trunk-panel 14- driver-rear-door-alignment
  15. M

    Took Delivery 07/29 VIN 29xxx peabody MA

    Medium: 7- passenger-headlight-gap
  16. M

    Took Delivery 07/29 VIN 29xxx peabody MA

    Ah 10 minutes max for a post ok: Major: 1- passenger-headlight-fender 2- passenger-rear-door-alignment 3- lift-gate-alignment 4- tail-light-not-flush 5- rear-bumper-chip 6- rear-passenger-seat-not-flush
  17. M

    Took Delivery 07/29 VIN 29xxx peabody MA

    Order date: 07/29 Delivery date: 08/29 VIN: 29xxx Delivery Location: Peabody, MA I found 14 issues and ranked them: major, medium, minor. I will be taking the car to a local collision center for a second opinion. Major: 1- passenger-headlight-fender 2- passenger-rear-door-alignment 3-...
  18. M

    Quality not so bad

    can you post some pics? I got delivery on Wednesday and i am devastated.
  19. M

    Taking delivery tomorrow- need help

    Yeah i know its about 1 month. Now “its within tesla spec” is the word that i hate the most. i told this northeast regional leader not to tell me bullshit about tesla’s spec.
  20. M

    Taking delivery tomorrow- need help

    VIN is 29xxx (tesla model y, ordered on june 27th) How in the world could this pass inspection (talking about the bumper fender fit). i exchanged emails with the advisor way before delivery asked him to do something if he could as far as qa goes since i was going to go over that huge checklist...
  21. M

    Taking delivery tomorrow- need help

    Fyi the 100 mile policy was confirmed by the “Northeast’s leader of service advisors“, so, the sales rep was wrong and he apologized.
  22. M

    Taking delivery tomorrow- need help

    Oh my, you be the judge, same issues at the end of july, just like the end of previous quarter, that’s what it looks like. I will upload more pics when i get to it.
  23. M

    Taking delivery tomorrow- need help

    Talked to the rep just moments ago. He told me there is no such policy 24 hours / 100 miles, but he said they are human being and most of the time they accept additional issues after delivery. I guess that falls into tesla's goodwill concept. That's all. All is clear for me now. I am excited...
  24. M

    Taking delivery tomorrow- need help

    Ok, the is the response from the Tesla sales rep: "Tesla has a 7 day or 1000 mile return policy. In terms of the fit/finish/etc issues, at pick up, your delivery advisor will walk the car and review everything with you. While you are there, if you notice anything, your advisor will take photos...
  25. M

    Taking delivery tomorrow- need help

    I am taking delivery tomorrow (07/29) and i mainly have two questions: 1- How do you guys document pre delivery issues (before accepting the car)? I am thinking of going through the checklist posted here and then sending them an email(with pictures) about what i think should be fixed and them...
  26. M

    Quality not so bad

    Also a lot of Tesla reps read and post here. Went to a showroom yesterday and one sales rep sort of poked fun at me for planning on inspecting the car for about 30 minutes. He claims that people usually inspect their cars for less than a minute. In addition he claimed that Tesla’s quality...
  27. M

    Assigned VIN 29xxx

    Just got the delivery appointment sms. Scheduled it for the 29th of july at 10 AM so that i have plenty of time to inspect ;).
  28. M

    Picked Up My Red MY

    this car looks totally sexy. Initially I orders the same config, red /w induction wheels, but then i switch to white /w induction wheels.
  29. M

    Assigned VIN 29xxx

    Update: Sales rep says he sees my VIN on his end. I wonder if telsa made some changes to their codebase, its seems like its based on drupal (:
  30. M

    Assigned VIN 29xxx

    Got this from the sales rep today “That is correct! The car is about 90% completed from the factory and we actually have an expected delivery time of about the 2nd week in August. I will be in touch as we get closer to your delivery.” still puzzled as to why the VIN disappeared.
  31. M

    Assigned VIN 29xxx

    Horrible feeling, to add to that i got a text message a day after i order saying that they are trying to assign VIN to me ( the sales rep said those are automated and he doesnt know what is going on) i am not even sure it makes sense to contact tesla’s support.
  32. M

    Assigned VIN 29xxx

    Great, the VIN disappeared from my account page.
  33. M

    Assigned VIN 29xxx

    Thanks I ordered on july 27th
  34. M

    Assigned VIN 29xxx

    I have been assigned a VIN yesterday at 11pm - 29xxx (delivery location Peabody). Model y white exterior black interior /w induction wheels. When should i expect to take delivery ? thx

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