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Robbie at Protective Film Solutions did a great job on my two Model S's. Highly recommended.
The car may be located in Hawaii. Try entering an Oahu or Maui zipcode and see if the charge comes up.
Here is the release as displayed.
I'm on 2.50.27 and it's reverted back to the 3 band EQ
She said it's ready to go, but "a few things" needed to be done. No more info.
I'm making a trip to La Jolla on Thursday, so I called the SD service center to get recommendations for alternate charging locations.