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I'm exactly in this same problem. Used to have free access, and cannot renew the free access, but when I clock on a service manual, I get that page too. No Follow up?

Looks like Chuck Cook had a complete FSD computer crash yesterday. Here's a direct link to when it happened: Maybe this is why they paused it?

I have FSD in a LR Model Y (manufactured Dec 2020). TL;DR 2 Issues: 1. Tried to cross solid yellow lane to drive on shoulder. 2. Hard braking for vehicles clearly in adjacent lane. Just went on my first drive with the above version. I was in the #1 lane on the freeway, with a clear orange line...

@NoICEallElec - I'm starting to feel the same way. I bought my first Tesla in early 2019. I paid for FSD that was promised by the end of 2019. I went in saying, "I'll be happy if it's here at the end of 2020" knowing Tesla always misses their projections. We're now 2021, and still don't have it...

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So the part number ending in 1234 is different from the store one? I'll try and get my service order updated.

I tried the method of doing a service appointment through the app. I selected "Other" and entered the 4 part numbers in the text. The got back to me shortly saying they'd ordered 3 of the parts, and I should get the wireless charging pad from the Tesla web store (which I then went to and...

I received this reply after they confirmed they had reviewed the video. The woman who called me was a manager at Burlingame service department. She told me to stop threatening her employees, implying I had threatened the employees themselves. If you want to take the action of "going public" as...

I have a Tesla Model 3 with FSD and HW3. I have a little over 9000 mi on it. On Jan 11 2020, I was westbound on the San Mateo bridge with NAP engaged. Autopilot just decided to changes lanes (without indicating) causing the vehicle in the adjacent lane to swerve to avoid me. I only got a "Take...

Used my CHAdeMO adapter for the first time today at a ChargePoint station. ChargePoint says this: Energy 11m 48s 11:37 AM-11:49 AM 7.401 kWh @ $0.12/kWh$0.89 Tesla Fi says this: 11:37 AM - 11:49 AM 12 Minutes Start - 74 % End - 82 % Used - 6.2 kWh Added - 6.39 kWh 103.1 % Avg Voltage - 394.64V...

Got my CHAdeMO adapter yesterday and updated to 2019.24.4. Testing charging at a Chargepoint station. Works fine and is charging at 34kW (138 mi/h). I'm at about 80% SOC. Their controller reports 40 kW, so I'm being charged for quite a bit more than I'm getting. Who's lying? FYI.

Got 2019.20.2.1 yesterday. I have HW3. Tonight on both NAP and Autosteer on surface streets, my M3 was hard against the right edge of the lane. It clearly knew it was (see attached image) to the point where passing other vehicles I felt uncomfortable at how close it was (ultrasonics showed red...

I only see Tesla selling the tow hitch in Europe - Anyone found anywhere in the US we can buy this?

You should do separate tables for HW3 and HW2.5. I have HW3, and got 2019.12.1.2 on Friday, and it does NOT have "NOA: remove stalk confirmation"

Also, if you're stuck on SW 2019.7.105 as of now, you probably have HW3.

This is a weak excuse. Content delivery networks have been dealing with this problem for decades. There is no reason Tesla couldn't deal with hundreds of thousands of simultaneous downloads if it's distributed across a CDN.

As expected, it is because I have HW3. The service rep said they updated my autopilot, just the user interface still shows the old version. My AP behavior is still the same as 2019.7, so I don't think they even did that. I will have to wait :) I did get a free car wash though :)

As discussed in this thread: Not seeing Sentry Mode Looks like people who have taken delivery in the last few weeks have maxed out at 2019.7.105. We're missing the unconfirmed lane change, Sentry mode, and bunch of AP fixes. Could we find a way to track HW3 people on HW3 and when they get a SW...

I'm in the same boat. Took delivery on 4/18/19. Opened a service request (which is tomorrow at 8am). They contacted me a day after opening it, and pushed 2019.7.105. I asked them why unconfirmed lane change and sentry mode was still missing, and they went silent. Won't respond to text messages...