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I wish that was the case. The first loaner they gave me was an older X which was completely beat to *sugar*. White perforated leather with clanking from the suspension. They tried to give it back to me the second time and told them I needed something newer so they gave me a Model S with the new...

I had an appointment set for Friday, September 13th in the morning for what was supposed to be a 2 hour job. I actually scheduled it in person because I drove to Paramus after the woman in Brooklyn hung up on me. This was supposed to be my 3rd visit. Upon arrival, was told that they were backed...

I've found at Tesla tech centers - taking responsibility is not something anyone there wants to do. They're also smart in avoiding taking responsibility - when I told them I would pursue lemon law when I was there Tuesday they then proceed to keep telling me "it's a different issue." I've now...

I just don't understand, and yes - I tried Paramus (where the car is now). I was using Brooklyn for the first few trips but they kept trying to convince me there were no issues with the car, only because they could not drive it over 40-50mph near them and had no way of even trying to replicate...

I was told last Friday car was ready Friday, but lead tech had to drive it. Was told Monday would be ready. That turned into Tuesday. Tuesday I pick up the Model X - was told half shafts were replaced as a "just in case." Also, apparently they replaced front passenger wheel and tire. On top of...

I was told last Friday car was ready Friday, but lead tech had to drive it. Was told Monday would be ready. That turned into Tuesday. Tuesday I pick up the Model X - was told half shafts were replaced as a "just in case." Also, apparently they replaced front passenger wheel and tire. On top of...

At my wits end with Tesla service. I picked up a brand new 2019 Model X early September. Moment I picked it up I texted the salesperson that there's a vibration in the steering wheel. Was told I would have to book an appointment through application, waited 2 weeks for Tesla techs to try to...

did anyone figure out what this is? i'm on my 4th visit to tesla - they've now had it for 2 weeks. 2nd time they've road force balanced, now replaced the half shafts and even did alignment. i'm hoping when i pick up tomorrow no more vibration. PS it starts at 70/75mph+ vibration in wheel and...

at hard acceleration i do get the shudder too especially if floor it getting on highway now had wheel balance checked twice, road force balanced and even did alignment. i know with 22s there should be some vibration, but not this much at 75 where you feel it in the entire car

Is everyone on the forums with this issue only having it with later models - specifically, with the old half shafts? I picked up my 2019 Model X early September. From day 1 it had a shudder in the steering wheel from 70mph+. In some cases, can feel at lower speeds. 1. Car is now at shop for...

I don't disagree. The reality is, I live in NYC and as much as I try my best to prevent dings etc the only time I was able to get away with it is with my 2019 Jeep Wrangler Rubicon which is what I traded for the Model S. As long as Tesla documents the issues where I don't get charged, is what it...

First post to the forums - wanted a Tesla for a while and finally pulled the trigger last week with second baby on way. Took delivery of the Model S standard range this past Friday. In terms of the delivery, girl dropped the Model S off at my garage in NYC. I noticed a few things: 1. Few...