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After being ignored on the app for a few days, I drove over to the nearest Service Center and grabbed a personnel. The gentleman promptly changed the estimate to $0 and scheduled an appointment for me. The power of in-person service!

I also had a good one. I owned another M3 before selling it and moving overseas in 2020. That one lasted two years and 20K miles without any alignment issues. That's why I'm pretty disappointed by the alignment issue on this new one.

I'm leaning toward the first option. Besides messaging Tesla in the app (and getting ignored), is there any other way of reaching them?

I just took delivery of a brand new Model 3 less than 3 weeks ago. Over the last couple of weeks, I came to realize that the steering wheel is slightly off center when the car is driving straight. The misalignment is small, so I didn't catch it on the delivery day. But now I have seen the...

Does touch-up paint work on a scrape this long? I'm getting a bottle of Dr. Color Chip for a few paint chips on the bumper and the fenders. Will probably give it a try.

That's well said! Guess I'm just being OCD here, since the car is "brand new" to me.

That's one of the reasons I'm leaning towards leaving it. With a car this low, I'll probably scrape it again sometime in the future...

I think that's the route I'll take. Give it a couple of months for the initial shock/surprise to die down a bit and make decision.

I understand that it's my decision at the end of the day. Just want to hear some opinions on this. Such as can a scrape this long cause any problem in the future if left untreated?

I recently purchased a used model 3 LR RWD from the official Tesla website. On the delivery day, I was so excited that I only performed a casual check of the car before driving off. Last week, for some reason, I decided to check more closely on the underside of the car and saw, to my horror, a...