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  1. Steve Kempf

    Front axles keep breaking

    I have a Model X long range that is a little over 1 year old with about 12,000 miles on the odometer. It developed the "dreaded" suspension shudder under acceleration. Tesla replaced both front axles and this seemed to help, however after about 600 miles of driving following the replacement I...
  2. Steve Kempf

    Rear View mirror question

    I recently picked-up my 2020 Model X. I've noticed that the reflection in the rear-view mirror is very dark, like it's always (day or night) dimmed for bright head lights. Has any one else noticed this problem?
  3. Steve Kempf

    Paying Tesla for idle time

    On a recent trip I incurred an idle time billing while supercharging. As a result, Tesla sent me a message in my Tesla app saying my supercharging privileges had been disabled until the bill was paid. I added a payment method in my Tesla account and did what I thought paid the bill; however, I...
  4. Steve Kempf

    Charging window won't appear on my display

    Please bear with me as I try to explain this. At the bottom of the center dash display screen there are various menu items. The third from the left side is a button with an upward directed carrot. If I touch this I get another menu list along the bottom. One of the choices is "Charging". This...
  5. Steve Kempf

    Software updates

    The latest software update is listed as 2019.40.50.1. I've installed the latest update I've received, but on the Tesla app it's listed as 2019.40.2.4. Are these the same, or am I missing something?
  6. Steve Kempf

    Automatic features

    I have my car setup so that the lights come on, the driver's door opens and the mirrors unfold when the FOB is in range as I approach the car. These are useful features; however, when I'm washing the car or when it's in the garage I don't want these things happening every time I walk by the car...
  7. Steve Kempf

    Schedule Service function blocked on app

    This may take a bit to explain. My new Model X was delivered on 12/5/19. The next day when I looked at the Tesla App I discovered that if I tap the "Schedule Service" link, there was what I'll call a "phantom" appointment (that I did not make) for service on 12/4/19??? Unfortunately, there is no...
  8. Steve Kempf

    Tesla App questions

    I've installed and signed into the Tesla app on my iPhone. I've looked at "scheduling service" on a YouTube video and when they tap the "Schedule Service" listing on the apps main screen in the video, they get a list of various common problems that one could schedule service for. When I tap the...
  9. Steve Kempf

    Model X doesn't detect home wi-fi

    I've tried searching this in the forum, but I must be doing something wrong because I can't seem to get results for anything that I try to search. I just picked-up my new Model X and am starting to learn the ins and outs of its operation. When I try to connect to my home wi-fi by touching the...