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My 2014 Model S 85 - 1st battery pack dead after 4.5 years & 60K miles Tesla installed refurbished battery pack 4.5 years later & 35K miles --- battery pack dead again???? Is it the battery pack or an underlying issue killing the packs so quickly? Tesla will not respond

Elon is a scammer He's not here to save the planet, he's here to become a Trillionaire!!!!

So how to you contact Tesla to complain? Send to Tesla H.O in Texas? There's seem to be no real management structure in Canada? Nobody to resolve issues? Strange business model, no?

In 4 year of Model S ownership I have booked 2 service calls for AC not blowing cold. Each time it was kinda fixed..... last year we noticed it wood blow cold for the first 20 mins of a road trip and then it's like just room temp air coming out full blast......... This year no cold air is coming...

Exactly 💯 I'm fixing my Model S one last time and then getting rid of it. What a pain in the ass- even when under warranty Tesla gave me a hard time fixing everything from door handles to replacing battery and drive unit. Most of the times my car is being worked on by new Tesla techs thay...

I have a 2014 Model S with the adjustable air suspension. Sounds shot!!! Do you think a regular auto shop can fix this for me? Ii hate dealing with Tesla SC....the employees are jerks

the car is so awesome way ahead of it's time. I'm on vacation right now and driving a 2020 Ford Edge. so many strange revving going on and I keep saying it's hard to believe Ford still can sell this crap. I totally get where Tesla is coming from. they make cool vehicles, so either ya suck up...

my second last visit to the SC I had sum words with the manager when he mentions to me that when I get the customer service satisfaction survey to rate them when i indicated I would not be giving a favorable rating due to the usual Tesla runaround and employees blaming each other for...

thanks I'll see if they will help me out. they don't like me much around the SC.....I'm always upset because they hire technicians with 40 hours of training and then they come out to my car to learn on the job causing more issues. my car doesn't show the in service message. just shows still...

any idea what i need to do? I'm away at the moment- but car was brought home yesterday and app still shows it as being at SC - last update Dec 6.

ya...that's how i, sold my wife on the,Tesla its the long days of driving when you can push an extra 2 or 3 hours out. on short 4 or 5 hour road,trips- no biggie at all. the 1500 mile road trips are getting old real fast. i think driving the Tesla takes an extra 8 hours (that's charging...

nope....the real battery. parked it one day and it dropped to zero range remaining in like 4 hours i think! it last 2 months i got nee drive unit. new refurbished battery. new 17 inch screen new instrument display screen! my ESA is good for another 9-10 months. i'll prolly get out of the...

my battery just completely died. like dead- towed in for battery swap. hellz i could care less bout a 20 - 30% range dropm...but 20-25K swaps are a crazy gamble. I'm gonna watch the price of 2012 & 2013's closer

really??? so buying used out of warranty will be one helluva gamble. anybody get hit with a drive unit replacement cost yet?

we will finally know how much a battery & drive unit replacement will cost! any guesses? the cost will definitely effect the used Tesla market!!!

i had a model 3 loaner for a day. when i had radio volume down i noticed a lot of rattling coming from all directions - i couldn't pinpoint what was loose. is this a common issue, or was this an isolated incident

i had the manager at my SC today try to tell me that he was doing me a favor by waiving the deductible.... I then said, but I'll be paying it next visit though right? He said, ya, but I should have charged you deductible today also. I can't release car until deductible is paid. If what he's...

Let's say you have 4 items for replacement and when you go to your appointment they only can do half the repairs because they need to order parts. Do you pay the deductible twice because Tesla turned it into a 2 visit repair?

amazing! for me, my car is 5.5 years old, so things are going on it one by one.... when i book an appointment through the app, its usually 3 weeks away. by the time appointment comes up, another problem with car has happened. right now I'm dealing with battery pack swap, drive unit, both...

yup, I'm almost positive I'm one of the unluckiest Tesla buyers. lots of random issues. rangers that don't give a crap. overall runaround from everyone. your kinda glowing reviews of ownership made me jump into a Tesla....

thanks

ya, i think I'm just really unlucky. i read reviews b4 buying my Tesla and it seemed like 90% of the stuff i read was real positive!!! i think it's because i live in a smaller market and SC's seem to have high turnover rates- i have one guy who seems to care and a ton more who just seem to...

i had a few people asking me bout my Model S this weekend at a hotel destination charger i told them car is wicked awesome, but Tesla employee's are bananas and trying to ask questions or arranging service can be bonkers i tell people to stay away unless they like the feeling of frustration

oh

hint: she's a ghost

47, why?

my,service center can't do a battery replacement so car had to go to another SC other SC would only do the battery replacement....not the other 4 items i need fixed made me pick up my car 2 hours away and drive it back to my SC. my SC now says they are not equipped to do a drivetrain...

wowza - i added to my google review and added sum photos Tesla Service Center 845 Carling Ave, Ottawa, ON K1S 2E7 Google Maps

I'm not even sure this new refreshed battery has the same range as mine did? i take a lot of pics and screenshots of app. this nee battery is a couple miles off fron what i was getting as full charge this past August. i was thinking since it's a refreshed buttery pack it would have a little...

picked up my car today. no paperwork- no invoice - nothin... i got an invoice when i changed battery in my watch a few years ago....... wooooot woooot

some owners drink that Elon juice every day yo. i love my Tesla, but find the company and it's employees to be completely incompetent & dealing with them is so stressful I am going to get rid of my car. maybe I'll be back in a Tesla one day.. but i doubt it

what do you think they're doing now car took software update or 2....now it's sitting with 153 km of charge and port open/ frunk open.....?

they too busy to put car in to service mode. that takes 2 seconds

thank you i had no idea what was happening - the SC way too busy to keep me in the loop.

so i keep going into my app to see if any action with my car i wake up today and car is online battery is plugged in--- with like 25 kms of juice hood is open charge port is open it's slowly draining out--- now at 4 kms of range software update 2019.32.12.3 is happening now so...

I'm a Troll? i love my Tesla but am frustrated beyond belief every single time i have dealings with them. i fee bad....my buddy purchased a Model S after trying mine and he's experiencing the exact same customer service as me!

like what?

thanks- i just had a regular 85.. so they should be able to locate a refreshed 85 i think ETA for battery pack to arrive was Nov 6, but i sent a text to service manager today to see if battery pack was still on track to arrive .....no reply! he told me last week that I have 24 hours to...

what did you end up with?

this company is very odd. lucky their vehicles are super cool. still, my nerves can't take this anymore. i plan to try and get out of it in the next 6 months.

my ESA was showing up for about a year, now the Tesla page was refreshed and under Warranty all it says is 4 years / 50,000 miles. - doesn't mention the extended 2 years i purchased. the SC's still keep asking for deductible $$$ tho

Y?

Tesla took away free supercharging from cars that had free lifetime?

do NOT buy used unless you have lots of warranty

are most CPO's not used as Tesla loaners? I'm in a loaner right now and it's gonna be a special CPO baby!!!

so in the winter with -30 degree temps, this M3 might get 65-75 range? park it outside overnight not plugged in and it could be dead over a weekend. sounds good.....I'll take one 44,900 - $5000 fed rebate = super deal

yup....or just buy another jeep wrangler. bad luck with this Tesla experience--- beautiful drive, but the service is garbage.

i went in today to speak with manager. nice guy - good talker apologized for the miscommunication and tells me that the service advisor I'm dealing with has an abrasive personality, but also has a heart of gold. woooot wooooot. gonna get my Tesla warranty items fixed and sell this Model S...

nope - doubt it

they'll have my car for 3 weeks - why keep my car at this SC and then ship it to another SC to do remaining items? it's only a 2 week wait for an appointment--- backlog isnt too bad--- took be longer to get my home SC appointment