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My MX which I took delivery on Thursday has what appears to be unbuffed wax/product on the hood that impacts the finished look. See video here: I reached out to the delivery specialist and they said I should talk to the sales rep. I was simply told to schedule a service appointment and the...

All, I took delivery of the Model X yesterday and while installing car seats realized that my 6-seater config is missing the ISOFIX/car seat latches for the 3rd row. I 100% remember noting in a showroom car model in December that all 4 rear seats (2 in 2nd and 2 in 3rd) had car seat latch...

My delivery was scheduled for tomorrow, but got a call that they would like to push it out by 2 hours because"the firmware upgrade is taking longer". I assumed this was a regular FW update and said, don't worry about it and I can update with my WiFi later. They said, this one has to be done at...