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    Tire Package From Tesla- Back Order or Just Terrible Service?

    Closing the loop on this saga with a happy ending. The morning of my [cancelled] appointment, yesterday, I received subsequent text outreach from the Chicago service team indicating that “the last part of the set came in today” and I could come in at the original appointment time for...
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    Tire Package From Tesla- Back Order or Just Terrible Service?

    Update on this... booked via app as recommended above. Appointment is tomorrow. Tesla sent paperwork via email a couple days ago for me to docusign ahead of time. I arranged time away from work. And, much to my dismay, I just received a text from “Tesla Chicago” stating that “we almost have all...
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    Tire Package From Tesla- Back Order or Just Terrible Service?

    Thanks so much for the intel. I’ve booked an appointment via app, mobile service, first available on 12/9. Fingers crossed.
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    Tire Package From Tesla- Back Order or Just Terrible Service?

    Hi, First time post. I took delivery of a Long Range Raven Model X over the summer and love it. I ordered a winter tire package from the Tesla online store in mid-October, exactly 48 days ago. Given the significant amount of time that has elapsed, and no outreach whatsoever from Tesla regarding...