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How get attention of Tesla management to resolve a disastrous used Model S purchase
Thank you for responding! The car is the S model and I had taken the car several times and I came to learn there are damages with the car and sounds are coming from the shocks. They asked me to contact my insurance and put a claim on as if I had damaged the car. They are not taking...- DeNal
- Post #13
- Forum: Model S: Ordering, Production, Delivery
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How get attention of Tesla management to resolve a disastrous used Model S purchase
How get attention of Tesla management to resolve a disastrous used Model S purchase This sounds like my story and 3 months I still don’t have resolution. Please let me know what action you have taken and who have you contacted. Model S 2019 As soon as I left the lot that day, I noticed that...- DeNal
- Post #7
- Forum: Model S: Ordering, Production, Delivery
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Tesla support no responding, "escalate with executive" not responding. What can be done?
This is the worst customer service experience and most time consuming dealing with it daily -
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Tesla support no responding, "escalate with executive" not responding. What can be done?
Help!! Tesla support no responding, "escalate with executive" not responding. What can be done? Management at the service deliver center and sales no respond! Where do I go from here knowing I was deliver to Model S 2019 damaged car and I have not been able to get the issue resolved 3 months