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Yes, that's my experience also. Lifting a 5000 lb car from 500 feet elevation to 7400 feet to get over Donner Pass is a lot of work (in the physics sense of m * g * h). It takes me 70% of battery capacity (75 kwh S) to drive the 140 miles from Palo Alto to Loomis and then another 60% to drive...

Matthew, I totally agree that the person you talked to didn't have to be a jerk about it. But anytime you call any company's support line, it's the luck of the draw. Sometimes you get somebody who is good at their job and sometimes you don't. So, yes, they could have handled your call in a more...

Great post! Congratulations on your new MY and your courage to take that leap without so much as a test drive! You'll love it! You definitely made the right decision by leaving the Regen set to "max" and just getting used to it. For my money, that is the most surprising and unadvertised...