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The same thing happened to me with the app so I signed into the website, clicked manage, then under shop click upgrades. Was able to purchase it there no issues with the same credit card on file. Installed within a few seconds and I was boosting right along.

I'm in the same boat. Ordered in October but missed my 12/31 appt. because I was out of town...they called the night before to confirm. I actually did get a delivery estimate for the first week of February, but I'll be surprised if that's accurate. There's just no other ICE car I'm interested in...

SoCal and still waiting on order from October. The wait pain is real.

Unbelievable so they won't even hold your car an extra day? Customer service at its finest.

Ordered 10/24 and just got notice to schedule delivery 12/31. Of course I’m out of town beginning 12/28 through the new year. Had no idea it would take this long. Will they hold my car until I get back next weekend or will they give it away to someone else? I tried contacting them all week to...

Same here ordered 10/24 MSM LR AWD

10/24 order here. I must have done something wrong as well. Maybe sending an email last week asking about the status was a no-no? I never got a response so I guess so.

Just came here to join the others. Order 10/24, SoCal Burbank, no VIN, no email. I received the inventory email this morning and saw that my exact LR AWD model was available so that was upsetting. I did a quick chat on the website and they assured me that I wasn't forgotten and they're working...