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Installing it now

The title is serving as a legal document where ownership changes are recorded, isn't it?

Most likely "Tesla does not "care to know"" :(:rolleyes:

Several people who contacted me through this forum were able to get it back from Tesla, as well, as one person got reimbursed by 3rd party dealer (really lucky;)) .

Once again - Tesla conducted an audit in November , 3 days after the property (car) left their legal possession. Removed FSD a month later, in December. Case closed. Move on.

Please re-read the initial post. You have mixed the events and dates. The idea of Tesla is doing or can do something wrong is unacceptable for hard fanboys like yourself. I love how the car drives, every second of it. I'm pretty sure 90% of people on this forum can say - Love the car, hate the...

I am sorry, but I do not think it was ever said to me that FSD was loaded as a demo. Tesla said "You did not pay for it" without specifying any details. Removing anything after the sale happens (Tesla to 3rd party dealer) at least is unethical. I am not a lawyer but I think it is illegal. What...

Don, It was paid - by a previous owner and by me, as I paid for this specific feature by picking this specific car and paying more money! Yes, it was from 3rd party dealer, but does not matter at this point. Let assume for a minute, Don, that you go to Costo to buy a laptop and decided to get...

Totally agree! Tesla (as a company) will do whatever benefits them most at this moment - remove already paid and/or endlessly delay promised/prepaid features, resist fixing multiple quality issues, ignore customer's request fix faulty equipment (aka MCU memory and yellow screen issues), etc...

I'd make vroom to update the car and email pictures of updated screens with FSD.

You could but Tesla would not release any specific information to anybody but the owner or record (their record! )

The problem is - almost all auctioned cars sold AS-IS, therefore removing anything from them after the sale is unethical and probably illegal. Tesla could prevent the whole situation just doing that what you have said - throw those VINs into a list and disable all software features right before...

Unfortunately, it can change only if a precedent will be set as a individual law suit or class action law suit. :(:(:(

From a legal standpoint there's no a contract between the owner and Tesla, but there's one with Vroom, so Vroom is responsible for mispresentation of the car and make it a whole again. This is what I was told by lawyers.

Do you mind to share details? My Homelink is acting up, sending sometimes a double signal, causing the garage door stops right after its starting opening process. Tesla refuses to fix since it is intermittent.

Why Tesla should even care about how it was purchased?

I do not believe I have seen any official statement or policy change/explanation from Tesla. How does any first-time customer suppose to know that or even care? Please do not bother to answer , it was a rhetorical question.

Not trying to reignite the conversation, but do you really care how exactly you became sick after you have eaten a meal in the restaurant? Are you going to blame a chef who undercooked your meal, or a vendor who supplied them a spoiled batch of greens, or a waiter who did not wash his/her...

Unfortunately, it is not crystal clear- Tesla sells cars at auctions on AS-IS (buy what you see) basis with no so-called a vehicle condition report (not sure why, either the auction house does not care/force Tesla to supply one, or just careless/cost cutting on Tesla's side.) So, anyone buys...

It will happen again and again, until after Tesla will clarify their AP/software policy - does FSD/software stays with the car (Microsoft Windows model) or it stays with the current user (Microsoft Office 365 subscription model). Otherwise, we as end users/consumers never find a proper...

I think, we all would love to hear an official Tesla statement on the FSD option, whether it is transferable or not, and how a new perspective owner should find that out since Tesla will not discuss any details if inquiries come from not the current owner. I could be wrong but I was almost...

While Tesla worked on the restoration my car color was changed to Violent! I've contacted them back to recheck the configuration and make sure it was properly assigned, so next software update won't revert everything back. Now it displays red again, as well as shows FSD on my account page.

Everything is BACK now! Now, I feel like I want to be useful and help my fellow Tesla owners in the same situation and since I have Tesla experience team member's cell phone number on my speed dial, I am willing to serve as go-between and forward a legit complaint. Maybe set a new threat or...

I hope that you will never ever find yourself in a such position. My account was confirmed even by the dealer who sold the car to me if you would read the updated story.

I have a bad (or good in this case!?) habbit to collect and save every piece of documents available! This a reason why I was able to make my point. I will save it all once FSD shows up, not yet. Fingers crossed.

As is 2PM EDT, nothing has been restored. The whole idea of providing a piece of evidence to the company, sourced from the same company website or CPA is just bizarre! Either that company has no the records retention system at all or the CS department is totally incompetent. Not saying it's...

Unfortunately, as 8AM EDT it is still the same - no EAP/FSD option restored, sent a message to Tesla CSR. Will update all you, as well as Jalopnik once resolved.

All, once again - Thank you all for your support and sympathy! A couple of hours ago I have got a call from Elon! Just joking! It was a customer experience rep, she apologized for my troubles, told me that Tesla has restored all missed options cited a miscommunication and it was not...

I would guess that Elon took a couple of days off, OR whoever was the creator of this "genius sales tactics" is fencing Elon's twitter from this storm.(just joking):rolleyes::) Either way no a word from Tesla at this point, just a few emails from lawyers now.

I am so sorry but Jalopnik is 100% accurate. I am the OP, and I do have all the required proofs. It is very simple - Tesla sold the car at the auction without mentioning removing EAP/FSD (have a doc) on 11/15, 3 days later "conducted the audit" (have a doc), in December Tesla sent the software...

Hopefully he still gets invites from his father in law for family events and holidays.;):D

I was suprised as well, but later in the day since I guess they didn't want to be left behind ;) But if you noticed, electric worded their story very softly, almost "eah, no a big deal" Maybe not, but I fell this way.

I have tried to get it resolved multiple times with service center manager, as well as called the UT customer center. Nothinv! "You are welcome to buy this option " was the answer.

The funny thing is- He was silent for a couple days when I asked for a resolution.

Since I have no hard evidence for FUSC , and never was promised to get, I am ok to lose it. Especially, in light of multiple reports when Tesla will limit your charging speed and battery capacity if you are using SC too often (would be interesting to see an official definition-too often)...

Have you ever being on those Auctions? Basically, you buy what you see - AS-IS basic, unless it has the disclosure attached or announced at the sale time. The seller CANNOT remove anything after!

I had FUSC when I bought mine but lost it a week or so later once transferred the car to my name. I called to confirm if I have it or not, and was told "Yes, you do" - it was on the same day when the transfer occurred. A couple weeks after, I was surprised to see some changes on my Tesla account...

What COULD be next? Disable/remove options like UHFS system, Subzero package, folding mirrors,? I did NOT pay those separately! Or maybe the geofencing me since I did not pay for the rights to travel outside of my city?

Tesla will not discuss with non-owners anything, citing a confidentiality agreement.

Thanks for the advice! I meant that the dealer told me "I did the update a day ago" - meaning a day before I took delivery, and he said this to me once we signed that "Bill of sale", and I discovered Summon and NoA disappearance.

You have caught all the details preciously right! One of my complications in this adventure is this - the dealer is 3 states/800 miles away, so a face to face screaming session is unlikely at this point.

No, I was not informed, I found out that by an accident when I was trying to set navigation to go home after I signed a very rudimentary, one-page sales contract. The dealer seems to be very surprised as well, and frantically searched the internet and found a couple of threads about sudden...

Do I have to sue the dealer in his state, or I can do in mine?

So, basically you are saying that Tesla can do anything to us and get away with it.

I wish it would that easy- I talked to a couple of them and they did not want to do on contingency.

All, thanks again for your support! Probably, I should more clearly express myself. The option was removed during the regular software update in December! Tesla said the audit was conducted on 11/18/19 .

This was my sticking point!

I'm sorry if I have offended you, but my point was to show all face-lifted cars (mid2016+) were offered with two AP options and Tesla changed terms in 2019.

Here is a snapshot from Wayback 2016! Order your Tesla Model S | Tesla here is what Tesla advertised back in 2017 - 2018 - Order a Model S Looks like they change it to $3K + $5K in the beginning of 2019...

All, This threat would not exist if Tesla left the car AS-IS after it was sold to 3rd dealership! I made a decision to buy this particular vehicle based on knowledge and visual representation (I knew that if the Autopilot menu has Summon and NoA it is EAP, and pictures published by the dealer...