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I started working with Tesla over 3 months ago to install solar panels on my roof. A unique situation with our house is that it uses all steel frame construction - no wood is used for studs, rafters, etc. I discussed this point with my advisor on several occasions and included pictures from our...

I'm located in California. Tesla contacted me to schedule my solar install. The problem is that I need to replace my roof before they install the panels, which I told them early on. Right now the roofer I chose is still booked out 5 weeks (tentative start date of 10/13). I'm getting really...

I do not yet have my solar panels installed; in fact, I still haven't accepted the design. Based on my usage, which is currently about 9,500 kWh per my last 12 months, Tesla recommended a medium size system with 24 panels. In my configuration this design has an estimated annual production of...

I'm located in the SF Bay Area. I've been considering solar for a while, and over the course of the last several months, I've had a number of local solar companies out to give me estimates. Here's a summary of the quotes from 3 installers: Company 1 System Size: 6.75 kW Panels: (18) LG 375W -...

The front passenger side door handle occasionally squeaks upon opening on my new Model 3. When I brought it up at the Tesla Service Center, the advisor said they can't address it since it wasn't making the noise at that time and told me he wasn't sure what they could do anyways. My appointment...

I got my Model 3 LR AWD at the end of December. Since picking up the car, I've noticed that the brakes are noisy, emitting a scraping sound. Its mostly noticeable when going slower, like in stop and go traffic. When I brought it up with my Service Advisor, he said its completely normal and all...

One of the main reasons for recently purchasing the LR AWD Model 3 was to save on gas, especially compared to our gas guzzling SUV. My wife and I don't have a terribly long commute and will probably only drive it about 8,000 - 10,000 miles per year. I live in the East Bay, where it gets pretty...

Alright, probably a stupid question, but is there a way to tell that the cabin heater is being used besides feeling warm air coming out of the vents? I know it is more energy efficient to use the seat heaters, but how do I know the heat from the HVAC system is off? Thanks.

I took delivery of my Model 3 yesterday. I brought up a couple of cosmetic issues, and he told me they would need to be addressed by service. He also mentioned that I have 3 days / 100 miles to report any cosmetic or similar issues, which I never heard of before. It was around dinner time when...

My new Model 3's steering wheel has what appears to be seems in the shape of a square where possibly the airbag is located. Is this how other Model 3's steering wheels look?

I just picked up my LR AWD Model 3 yesterday. When I stopped at the first stoplight after leaving the store, I noticed a very subtle vibration coming from the steering wheel. I noticed it again the next time I stopped and have noticed it on every stop since. If I move the steering wheel very...